Guest Service Representative

Nothing Bundt Cakes - Lancaster, PA; York (York County); On-site; USD 26,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Advancement opportunities

Training & development

Job summary

Nothing Bundt Cakes in Lancaster, PA is hiring Joy Creators to welcome guests and help them choose the perfect cake for celebrations. You’ll ensure orders are accurate and delivered with a smile, creating a memorable experience for every guest.

As a Joy Creator, you’ll play party planner by guiding guests through selections, handling orders, and contributing to a warm, joyful bakery atmosphere that makes the community feel valued and cared for.

Responsibilities

• Help guests order the right cake for celebrations.
• Ensure orders go off without a hitch.
• Make everyone feel welcomed and create an environment of generosity and joy in your community.

Job description

Benefits:

• Competitive salary
• Employee discounts
• Flexible schedule
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Training & development

At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcomed, and you’ll create an environment of generosity, happiness, and joy in your community.

But it gets even better:

• We close early so you can enjoy your evenings.
• We offer flexible work schedules.
• We’re keeping it casual. T-shirts and sneakers are where it’s at!
• Cake discounts. Yummm!
• You don’t have to be 18 to work here, so students can join us.
• This job is fun. It’s literally a piece of cake!
• This is a great place to make new friends!
• You’ll get trained. Not only on crafting cake, but on growing your career.
• We love to celebrate and bring joy to the community.