Guest Service Representative

Nothing Bundt Cakes; Town of Brighton (NY); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Advancement opportunities

Paid time off

Training & development

Job summary

Nothing Bundt Cakes in Town of Brighton, NY is seeking a Joy Creator to be the friendly face welcoming guests and helping them find the perfect cake for birthdays, graduations, anniversaries, and life's sweet moments. You may take orders in person or by phone, package cakes with care, and share a smile that makes every guest feel valued.

Joining our team means contributing to a warm, family-like environment with flexible schedules, opportunities for growth, and a focus on teamwork and memorable

Responsibilities

• Welcoming guests with warmth and enthusiasm
• Helping guests select cakes for special occasions
• Taking orders accurately in person and over the phone
• Preparing and packaging orders with care
• Keeping the bakery clean, organized, and inviting
• Working as part of a team to bring joy to the community

Job description

Benefits:

• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

At Nothing Bundt Cakes, we believe every celebration deserves a little extra joy. That's where our Joy Creators come in!

As a Joy Creator, you'll be the friendly face that welcomes guests into our bakery and helps them find the perfect cake for birthdays, graduations, anniversaries, and all of life's sweet moments. Whether you're helping a guest place an order, answering questions, packaging cakes with care, or simply sharing a smile, you'll play an important role in creating memorable experiences every day.

You'll help turn ordinary errands into celebrations and make every guest feel like they're part of the family.

What You'll Be Doing

• Welcoming guests with genuine warmth and enthusiasm
• Helping guests select cakes and treats for their special occasions
• Taking orders accurately in person and over the phone
• Preparing and packaging orders with care and attention to detail
• Keeping the bakery clean, organized, and inviting
• Working as part of a team dedicated to bringing joy to our community

Sweet Perks

• Flexible schedules that fit your lifestyle
• Early closing hours so you can enjoy your evenings
• Casual dress code, including T-shirts and sneakers
• Employee discounts on our delicious cakes
• A fun, positive, and team-oriented work environment
• From students to retirees, there's a place for you on our team
• Training, development, and opportunities for growth
• A chance to be part of birthdays, celebrations, and special memories every day

If you enjoy helping people, love working in a positive environment, and believe a smile can make someone's day, we'd love to meet you.

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

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