Guest Service Representative

Nothing Bundt Cakes; Springfield (IL); Hybrid; USD 24,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) matching

Dental insurance

Employee discounts

Flexible schedule

Job summary

Nothing Bundt Cakes in Springfield, IL seeks a Joy Creator to welcome guests, help them choose the perfect cake, and ensure orders are accurate and ready on time.

As a Joy Creator, you’ll contribute to a friendly, fun bakery atmosphere, enjoy flexible schedules, and learn about cake crafting while growing your career.

No experience required; a positive attitude and people skills go a long way in this casual, team‑oriented environment where celebrations start with you.

Qualifications

• Greet guests and assist with cake orders.
• Provide friendly, high‑energy customer service.

Responsibilities

• Greet guests and set a welcoming mood in the bakery.
• Help guests order the right cake for celebrations and ensure orders go off without a hitch.
• Contribute to a generous, happy, community‑oriented environment.

Job description

Benefits:

• Health insurance
• Paid time off
• 401(k) matching
• Dental insurance
• Employee discounts
• Flexible schedule

At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcomed, and you’ll create an environment of generosity, happiness, and joy in your community.

But it gets even better:

• We close early so you can enjoy your evenings.
• We offer flexible work schedules.
• We’re keeping it casual. T-shirts and sneakers are where it’s at!
• Cake discounts. Yummm!
• You don’t have to be 18 to work here, so students can join us.
• This job is fun. It’s literally a piece of cake!
• This is a great place to make new friends!
• You’ll get trained. Not only on crafting cake, but on growing your career.
• We love to celebrate and bring joy to the community.