Guest Service Representative

Nothing Bundt Cakes; Pasadena (TX); On-site; USD 21,000 - 25,000; Full time

Job summary

Nothing Bundt Cakes is looking for a Joy Creator to brighten our bakery. You’ll help guests choose the perfect cake for celebrations, ensure orders are accurate, and make sure every visit feels warm and welcoming.

This role offers morning availability, casual dress, and friendly teamwork in a laid‑back, community‑mocused setting. You’ll join a franchise that values joy and customer delight, with training provided to grow your cake‑making and service skills.

Qualifications

• Experience in guest service or retail is helpful.
• Ability to communicate clearly with customers.
• Friendly, upbeat demeanor aligned with brand ethos.

Responsibilities

• Help guests select the right cake for celebrations.
• Ensure orders are accurate and prepared for pickup.
• Create a welcoming, joyful atmosphere for customers.

Skills

Customer service

Communication

Hospitality

Teamwork

Job description

At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community.

But it gets even better:

• We close early so you can enjoy your evenings.
• We offer flexible work schedules.
• We're keeping it casual. T-shirts and sneakers are where it's at!
• Cake discounts. Yummm!
• You don't have to be 18 to work here, so students can join us.
• This job is fun. It's literally a piece of cake!
• This is a great place to make new friends!
• You'll get trained. Not only on crafting cake, but on growing your career.
• We love to celebrate and bring joy to the community.

• MUST have morning availability

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

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