Guest Service Representative

Nothing Bundt Cakes; Nashville (TN); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Advancement opportunities

Employee discounts

Flexible schedules

Casual dress

Cake discounts

Fun environment

Career training

Community joy

Job summary

Nothing Bundt Cakes is seeking a Joy Creator to warmly greet guests, help them choose the perfect cake for celebrations, and ensure orders are accurate and on time. You’ll contribute to a welcoming bakery atmosphere and be part of a team that treats customers like friends.

This on-site role offers flexible schedules, casual dress, and opportunities to grow with the brand while enjoying cake discounts and a fun, community-driven workplace.

Qualifications

• Customer service excellence and friendly demeanor
• Strong communication and interpersonal skills

Responsibilities

• Greet guests warmly and help them select the perfect cake
• Ensure orders are accurate and prepared for pickup on time

Skills

Customer service

Communication

Job description

Benefits:

• Opportunity for advancement


• Employee discounts

At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcomed, and you’ll create an environment of generosity, happiness, and joy in your community.

But it gets even better:

• We offer flexible work schedules.


• We’re keeping it casual. T-shirts and sneakers are where it’s at!


• Cake discounts. Yummm!


• This job is fun. It’s literally a piece of cake!


• This is a great place to make new friends!


• You’ll get trained. Not only on crafting cake, but on growing your career.


• We love to celebrate and bring joy to the community.

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

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