Guest Service Representative

Nothing Bundt Cakes; Morgantown (WV); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Flexible schedule

Cake discounts

Casual dress code

Training and development

Job summary

Nothing Bundt Cakes is seeking a friendly Joy Creator to welcome guests and help them select perfect cakes for celebrations. You will be the face of the store, ensuring orders are accurate and ready on time, while delivering a cheerful customer experience.

The role emphasizes hospitality, clear communication, and a positive, energetic environment in our Morgantown bakery community. Training provided and opportunities to grow with the team.

Qualifications

• Friendly, guest-focused attitude.
• Strong communication and listening skills.
• Willingness to learn cake products and processes.

Responsibilities

• Greet guests and assist with cake orders.
• Help guests select products for celebrations and events.
• Ensure orders are accurate and prepared for pickup or delivery.

Skills

Customer service

Hospitality

Communication

Job description

Overview

At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcomed, and you’ll create an environment of generosity, happiness, and joy in your community.

Benefits

• We close early so you can enjoy your evenings.
• We offer flexible work schedules.
• We’re keeping it casual. T-shirts and sneakers are where it’s at!
• Cake discounts. Yummm!
• You don’t have to be 18 to work here, so students can join us.
• This job is fun. It’s literally a piece of cake!
• This is a great place to make new friends!
• You’ll get trained. Not only on crafting cake, but on growing your career.
• We love to celebrate and bring joy to the community.

Apply

Apply now. Joy is the job.