Guest Service Representative

Nothing Bundt Cakes #10; Los Gatos (CA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Flexible work schedules

Casual attire (T-shirts and sneakers)

Cake discounts

Job summary

Nothing Bundt Cakes in Los Gatos, CA is seeking a Joy Creator to enhance guest experiences by helping guests choose the perfect cake for celebrations and ensuring smooth order fulfillment.

You will welcome guests with warmth, contribute to a cheerful bakery atmosphere, and enjoy a casual dress code with cake discounts-related perks as part of the team.

Qualifications

• Experience in guest service is preferred.
• Ability to help guests select products and place orders.
• Friendly, welcoming demeanor.

Responsibilities

• Assist guests in ordering the right cake for celebrations.
• Ensure orders go off without a hitch.
• Create a welcoming, joyful environment for guests in the community.

Skills

Guest services

Customer focus

Communication

Job description

At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcomed, and you’ll create an environment of generosity, happiness, and joy in your community.

But it gets even better:

• We close early so you can enjoy your evenings.
• We offer flexible work schedules.
• We’re keeping it casual. T-shirts and sneakers are where it’s at!
• Cake discounts. Yummm!
• You don’t have to be 18 to work here, so students can join us.
• This job is fun. It’s literally a piece of cake!
• This is a great place to make new friends!
• You’ll get trained. Not only on crafting cake, but on growing your career.
• We love to celebrate and bring joy to the community.