Guest Service Representative

Nothing Bundt Cakes - Sherman Oaks; Los Angeles (CA); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

Training

Employee discounts

Flexible schedule

Job summary

Nothing Bundt Cakes - Sherman Oaks is seeking a friendly Joy Creator to brighten guest visits and help customers choose the perfect cake for celebrations. You’ll play party planner, ensure orders run smoothly, and foster a cheerful environment in the bakery.

The role offers part-time hours (about 10 per week) with weekend and holiday availability. Training is provided, and you’ll cross-train with crafting and froster duties to grow with the team.

Responsibilities

• Assist guests with selecting the right cake for celebrations and guiding them to place orders.
• Ensure orders go out accurately and on time for events and celebrations.
• Create a welcoming, joyful atmosphere and make guests feel valued during their bakery visit.
• Cross-train with crafting and froster positions to support bakery operations.

Job description

Benefits

• Training & development
• Employee discounts
• Flexible schedule

At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcomed, and you’ll create an environment of generosity, happiness, and joy in your community.

But it gets even better:

• We close early so you can enjoy your evenings.
• We offer flexible work schedules.
• We’re keeping it casual. T-shirts and sneakers are where it’s at!
• Cake discounts. Yummm!
• This job is fun. It’s literally a piece of cake!
• This is a great place to make new friends!
• You’ll get trained. Not only on crafting cake, but on growing your career.
• We love to celebrate and bring joy to the community.
• Looking for a part-time employee to work 10 hours a week (2 shifts to start). Must have weekend and holiday availability. Increased hours during the holiday season. This position will cross-train with crafting and froster position.