Guest Service Representative

Nothing Bundt Cakes; Charlotte (NC); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Bonus

Employee discounts

Flexible schedule

Free uniforms

Advancement opportunities

Training

Job summary

Nothing Bundt Cakes is seeking a friendly Guest Services Representative to welcome guests, help them select the perfect cake, and ensure orders are accurate and timely. You’ll create a warm, celebratory atmosphere and help make every visit feel special.

This role emphasizes guest satisfaction, teamwork, and positive energy. We offer flexible schedules, a casual dress code, and opportunities for advancement as you grow with our bakery community.

Job description

Benefits

• Bonus based on performance
• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development

At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcome, and you’ll create an environment of generosity, happiness, and joy in your community.

But it gets even better

• We close early so you can enjoy your evenings.
• We offer flexible work schedules.
• We’re keeping it casual. T-shirts and sneakers are where it’s at!
• Cake discounts.
• You don’t have to be 18 to work here, so students can join us.
• This job is fun. It’s literally a piece of cake!
• This is a great place to make new friends!
• You’ll get trained. Not only on crafting cake, but on growing your career.
• We love to celebrate and bring joy to the community.

Apply now

Joy is the job.