Guest Service Representative

Nothing Bundt Cakes; Carlsbad (CA); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Flexible schedules

Casual dress

Cake discounts

Training and growth

Early evenings

Job summary

Nothing Bundt Cakes in Carlsbad is hiring Joy Creators to welcome guests, help them choose the perfect cake, and ensure orders go smoothly.

As a Joy Creator, you’ll create a warm, festive atmosphere, learn bakery operations, and gain opportunities to grow with the team. This role offers a friendly environment, flexible hours, and casual attire—perfect for students or locals looking for a sweet start.

Qualifications

• Strong customer service mindset and friendly demeanor.
• Clear communication with guests and team members.
• Ability to work in a fast-paced retail bakery environment.

Responsibilities

• Assist guests in selecting the right cake for celebrations.
• Ensure orders are accurate and prepared on time.
• Create a welcoming, joyful bakery atmosphere for guests.
• Support teammates and maintain a clean, organized shop.

Skills

Customer service

Communication

Teamwork

Job description

At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community.

But it gets even better:

• We close early so you can enjoy your evenings.
• We offer flexible work schedules.
• We're keeping it casual. T-shirts and sneakers are where it's at!
• Cake discounts. Yummm!
• You don't have to be 18 to work here, so students can join us.
• This job is fun. It's literally a piece of cake!
• This is a great place to make new friends!
• You'll get trained. Not only on crafting cake, but on growing your career.
• We love to celebrate and bring joy to the community.