Guest Service Pro: Car Wash & Membership Sales

Mister Car Wash, Inc.; Richland (WA); On-site; USD 19,286,000 - 22,042,000; Full time

Job summary

Mister Car Wash, Inc. is seeking a Guest Service Specialist to greet customers, upsell products and Unlimited Wash Club memberships, and ensure a clean, welcoming site. You will respond to customer needs with enthusiasm and teamwork, ensuring each guest leaves satisfied.

This outdoor, fast-paced role rewards energy, reliability, and the ability to lift as needed, with opportunities to learn and grow in customer service and retail settings.

Qualifications

• Enjoy making meaningful connections with customers and learn/grow in customer service, retail, or hospitality‑type roles.
• Sell with passion and energy.
• Love working with others to get things done.
• Thrive in a fast-paced, outdoor work environment.
• Open to feedback and learning new things.
• Are consistent, reliable, and available to work varied shifts, including weekends and holidays.
• Have the energy to stay on your feet and the strength to lift what’s needed.

Responsibilities

• Greet every customer with a wave and a smile.
• Enthusiastically sell our products and Unlimited Wash Club membership program.
• Genuinely thank each customer for choosing Mister.
• Anticipate and solve customer needs.
• Ensure each customer leaves with a clean, dry, and shiny car.
• Enjoy variety, hands-on work, and rewarding days.
• Keep our sites clean, inviting, and well-maintained.
• Collaborate with team members to complete tasks and achieve goals.

Skills

Customer service

Sales

Teamwork

Adaptability

Reliability

Flexibility

Job description

Mister Car Wash, Inc. is seeking a Guest Service Specialist to greet customers, upsell products and Unlimited Wash Club memberships, and ensure a clean, welcoming site. You will respond to customer needs with enthusiasm and teamwork, ensuring each guest leaves satisfied.

This outdoor, fast-paced role rewards energy, reliability, and the ability to lift as needed, with opportunities to learn and grow in customer service and retail settings.