Guest Service Pro - Car Wash & Membership Sales

Mister Car Wash, Inc.; Grand Rapids (MI); Hybrid; USD 28,000 - 36,000; Full time

Job summary

Mister Car Wash in Grand Rapids, MI is seeking a Guest Service Specialist to greet customers, enthusiastically sell products and Unlimited Wash Club, and thank customers for choosing Mister.

You will anticipate needs, ensure cars leave clean, dry, and shiny, and collaborate with teammates to maintain inviting, well‑kept sites. This role suits energetic, customer‑focused individuals who thrive outdoors and enjoy varied shifts, including weekends.

Qualifications

• Friendly customer care oriented persona.
• Ability to sell with enthusiasm and energy.
• Strong interpersonal skills for guest interactions.

Responsibilities

• Greet every customer with a wave and a smile.
• Enthusiastically sell our products and Unlimited Wash Club membership program.
• Genuinely thank each customer for choosing Mister.
• Anticipate and solve customer needs.
• Ensure each customer leaves with a clean, dry, and shiny car.
• Enjoy variety, hands-on work, and rewarding days.
• Keep our sites clean, inviting, and well-maintained.
• Collaborate with team members to complete tasks and achieve goals.

Skills

Customer service

Upselling

Team collaboration

Job description

Mister Car Wash in Grand Rapids, MI is seeking a Guest Service Specialist to greet customers, enthusiastically sell products and Unlimited Wash Club, and thank customers for choosing Mister.

You will anticipate needs, ensure cars leave clean, dry, and shiny, and collaborate with teammates to maintain inviting, well‑kept sites. This role suits energetic, customer‑focused individuals who thrive outdoors and enjoy varied shifts, including weekends.