Guest Service Crew Member (Flexible & Friendly)

Workstream; Monroe (WI); On-site; USD 18,000 - 21,000; Full time

Job summary

Culver's is seeking a team member in Monroe, WI to provide personalized guest service, ensuring guests leave happy. The role emphasizes hospitality, hygiene, presentation, and adherence to safety policies.

Responsibilities include answering phones professionally, knowledge of products, and timely execution of duties with a sense of urgency. Flexible scheduling and strong communication skills are important advantages for success.

Qualifications

• Flexible schedule is required.
• Reading and writing skills required.
• Communicates with guests, team and management.
• Maintains a sense of urgency.
• Demonstrates trained food safety knowledge.

Responsibilities

• Consistently provides excellent guest service and hospitality.
• Demonstrates proper personal hygiene and food safety practices consistently.
• Maintains a neat, well-groomed uniformed appearance.
• Follows restaurant policy on attendance, respectful conduct of team members and all other policies consistently.
• Assists guests with product knowledge and promotional information upon request accurately.
• Follows company safety standards at all times and looks out for the safety of other team members and guests.
• Demonstrates proper food safety practices by accurately completing the Quality Control/Safe Food Checklist.
• Handles guest comments promptly and courteously.
• Performs primary position responsibilities timely and accurately.
• Performs secondary position responsibilities timely and accurately, after the primary duties are accomplished.
• Performs back-up support accurately and timely after secondary responsibilities are accomplished.
• Assists with odd job responsibilities timely, upon manager on duty (M.O.D.) request.
• Answers the telephone courteously and professionally, within three rings.
• Prepares quality products while maintaining: portion control and presentation within service goal times.
• Attends all team member meetings.

Skills

Flexible schedule

Reading & writing

Guest communication

Sense of urgency

Food safety knowledge

Job description

Culver's is seeking a team member in Monroe, WI to provide personalized guest service, ensuring guests leave happy. The role emphasizes hospitality, hygiene, presentation, and adherence to safety policies.

Responsibilities include answering phones professionally, knowledge of products, and timely execution of duties with a sense of urgency. Flexible scheduling and strong communication skills are important advantages for success.