Guest Service Clerk PT

Lowes Foods, LLC; Leland (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Lowes Foods, LLC in Leland, NC seeks a front porch guest service associate to greet guests, bag orders, and assist with cart retrieval and general front-end cleanup. You will work with coworkers and supervisors to ensure a fast, friendly shopping experience.

The role emphasizes friendly customer service, teamwork, and the ability to lift and move shopping bags as needed.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Effective communication and customer service skills.

Responsibilities

• Greet guests and offer courteous service.
• Bag orders to protect purchases.
• Coordinate with coworkers and supervisors.
• Assist guests to their vehicle with bags and offers of help.
• Perform price checks.
• Relay guest problems to supervisor.
• Retrieve carts from parking lot.
• Clean front end, break room, rest rooms, lobby, parking lot.
• Clean carts and baskets of garbage and debris.
• Perform other duties as assigned by management.

Skills

Friendly personality

Team collaboration

Customer service communication

Job description

Overview

To provide the fastest and most pleasant guest service by performing the duties related to the front porch.

Responsibilities

1. Actively communicates with every guest including greeting, thanking, offering a choice of bag type, and performing any other courtesy guideline.

2. Properly bags guests’ orders to insure purchases are not damaged.

3. Works well with all co-workers and supervisors.

4. Places guest’s purchases in grocery cart or hands bags to the guest and sincerely offers assistance to the guest’s vehicle.

5. Performs price checks.

6. Relay guest problems to supervisor.

7. Retrieves carts from parking lot.

8. Cleans front end, break room, rest rooms, lobby, parking lot, etc.

9. Cleans garbage and debris from carts and baskets.

10. Performs all other duties as assigned by management.

Qualifications

1. Friendly, outgoing personality.

2. Ability to work well with others.

3. Ability to lift a minimum of 25 lbs. consistently and 50 lbs. occasionally.

4. Ability to stand for extended periods of time.

5. Ability to retrieve and push in shopping carts.

6. Ability to bend and lift to load customer orders into cars.

7. Effective communication and customer service skills.

#LI-JF1