Guest Service & Cleanliness Associate

WKS Restaurant Group; Morgan Hill (CA); On-site; USD 32,000 - 46,000; Full time

Job summary

WKS Restaurant Group in Morgan Hill is seeking a Service Assistant to support front-of-house and back-of-house operations. You will help maintain a guest-ready dining area and assist with guest service while upholding brand standards.

The role involves stocking, cleaning, sanitation, and assisting during busy periods to ensure a welcoming experience for every guest in a fast-paced environment. Flexibility with schedules including mornings and evenings is required, and basic safety practices must

Qualifications

• Previous restaurant, janitorial, hospitality, or customer service experience preferred but not required.
• Strong customer service and communication skills.
• Ability to follow food safety and sanitation procedures.
• Ability to work in a fast-paced, team-oriented environment.

Responsibilities

• Greet guests in a friendly and professional manner.
• Assist guests with dining room needs and requests.
• Deliver exceptional hospitality by maintaining a clean and welcoming dining environment.
• Assist team members during busy periods to support efficient guest service.
• Address basic guest concerns and communicate issues to management as needed.
• Assist guests with carrying trays, beverages, and large orders when appropriate.
• Maintain cleanliness and organization of the dining room, beverage station, condiment station, and guest areas.
• Clean and sanitize tables, chairs, booths, counters, and guest-touch surfaces.
• Monitor and restock napkins, utensils, condiments, beverage supplies, and other guest-use items.
• Maintain restaurant appearance throughout the shift.
• Ensure restrooms remain clean, stocked, and guest-ready at all times.
• Maintain cleanliness of restaurant entrances, sidewalks, patios, and parking lot areas.

Job description

WKS Restaurant Group in Morgan Hill is seeking a Service Assistant to support front-of-house and back-of-house operations. You will help maintain a guest-ready dining area and assist with guest service while upholding brand standards.

The role involves stocking, cleaning, sanitation, and assisting during busy periods to ensure a welcoming experience for every guest in a fast-paced environment. Flexibility with schedules including mornings and evenings is required, and basic safety practices must