Guest Service | Check in (AM Availability)

Topgolf; Richmond (VA); Sur place; USD 20 000 - 23 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

401(k) plan with match

Paid time off

Mental well-being platform

Résumé du poste

Topgolf in Richmond is hiring for Golf Service Associate roles. You will welcome players, assist with check-in, and provide information on promotions and gameplay to enhance the visit.

The position offers competitive hourly wages, tips where applicable, and benefits including health, dental, vision, 401(k) match, PTO, and mental well-being resources. Day, night, and weekend shifts available to suit part-time or full-time seekers.

Qualifications

• Positive attitude and energetic demeanor.
• Team mindset and collaboration with co-workers.
• Focus on delivering great player experiences.
• Ability to stay composed in busy, high-traffic environments.
• Hospitality or entertainment experience is a plus, not required.

Responsabilités

• Welcome and assist players with check-in and reservations.
• Provide venue information, promotions, and gameplay details to enhance the visit.
• Assist with golf clubs and equipment to ensure players have what they need.
• Keep the venue clean, organized, and welcoming for all guests.
• Uphold safety and sanitation standards in the guest services area.

Connaissances

Positive attitude

Teamwork

Player focus

Calm under popularity

Hospitality/Entertainment experience

Description du poste

Immediate Hiring | Swing into a Job You’ll Love at Topgolf!

At Topgolf, we believe in the unlimited power of play to drive fun, connection and innovation. Whether you work behind the scenes or directly engaging with Players, your role is key in bringing people together and redefining entertainment. We’re seeking fun-loving individuals who are serious about delivering excellence and results but who don’t take themselves too seriously. If you excel in a fast-paced, collaborative environment focused on creativity and incredible experiences, Topgolf is the place for you. Grow your career, make an impact and allow your individuality and ideas to fuel your success!

Pay

Min 14.50 – Max 16.50

What We’re Seeking

Does hearing your favorite song make you spontaneously break out in dance? Does making someone else’s day special give you all the feels? Do you love waking up knowing no two days will look the same? If you answered yes to those questions, you’re the one we’ve been looking for! We’re seeking fun-loving, dedicated and caring team members for a variety of hourly positions who are fanatical about putting a smile on our Players’ and fellow Playmakers’ faces.

What’s In It for You?

• Cha-ching: Our hourly wages are competitive, and tips are available for certain positions.
• Benefits: Health, dental, vision, 401(k) playmaker match, paid time off, free mental well-being platform – and that’s just for starters for those who qualify.
• Flexibility: Day, night and weekend shifts are on the table, sure to satisfy both the part-time and full-time seeker.
• Perks: Enjoy FREE game play, discounted food and retail items, and weekly Playmaker meals—get ready to be the most popular person in your friend group!
• Career Growth: We don’t just say we offer career growth – we have countless examples of Playmakers who have skyrocketed within the brand as we love to promote from within!
• Lots of Fun: We promise a playful environment where you can make new friends—what else would you expect from a company that’s all about FUN?

What You’ll Need to Succeed as a Golf Service Associate

• A Positive Attitude – Because being a grump is no fun!
• One Team Mentality – We believe the phrase “Teamwork makes the dream work” will never go out of style.
• Player Focus: You obsess over making our Players’ experience the absolute best it can be.
• Ability to Thrive in a Popular Environment: Keeping calm when things get popular is where you shine.
• Previous Experience in Hospitality or Entertainment: This is simply a plus, NOT a must. We all have to start somewhere!

What You Will Do In The Role

• Role and Interaction with Players: Welcome and assist players with check-in and reservations, ensuring they have all the info they need to get started and enjoy their Topgolf experience to the fullest.
• Key Aspect of the Role: Provide detailed information about the venue, gameplay, and current promotions, helping players make the most of their visit and enhancing their overall experience.
• Key Aspect of the Role: Assist with golf clubs and equipment, ensuring players have the right gear to improve their game and have a great time.
• Contribution to Topgolf and Other Playmakers: Keep the venue clean, organized, and inviting, from tidying up the retail area to offering players helpful guidance and recommendations.
• Commitment to Safety and Sanitation: We provide a safe and fun environment for all who come to play by sticking to safety and sanitation standards, keeping the guest services area clean, safe, and compliant—because a great experience starts with a clean and safe environment!
• Commitment to Topgolf's Core Values: Live the Topgolf values—Fun, One Team, Excellence, Courage, and Caring—every day, ensuring every player has an exceptional time and every playmaker feels supported!

Physical Requirements

• Lift and Move Things: You’ll be lifting and moving items up to 50 lbs., including carrying golf bags with clubs across multiple floor levels. Comfort with bending, stooping, and carrying is essential.
• On Your Feet: Expect to be on your feet for most of the day, so a love for walking throughout your shift.
• Active Tasks: From task to task, you’ll be constantly engaged in a variety of physical activities. A can-do attitude is essential!
• Endurance: Whether it’s a long shift or tackling a task that takes time, we’re looking for someone who can keep up the pace in a high-volume working environment

The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

Benefits

Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here.

ADA

ADA

EEO Statement

Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.

Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Solicited Resumes

Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.

Verification

Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.