Guest Service Cast Member — Flexible Part-Time, Training

GQT Movies; Oxford (MI); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Flexible Part-Time Scheduling

Employee Discounts

Training Provided

Opportunities for Advancement

Valuable Work Experience

A Fun Work Environment

Job summary

GQT Movies in Oxford, MI is hiring a Part-Time Cast Member to help create great guest experiences. You’ll welcome guests, sell tickets, serve concessions, and keep the theater clean and inviting.

No previous theater experience is required—the team provides training and a friendly, supportive environment. This role offers flexible part-time scheduling, employee discounts, and opportunities for advancement as you gain hands-on hospitality and entertainment experience.

Qualifications

• Must be at least 16 years old, subject to applicable employment laws.
• Friendly, positive, and team-oriented attitude.
• Dependable and punctual, with a commitment to arriving on time for scheduled shifts.
• Ability to provide courteous and professional customer service.
• Willingness to learn new skills and work in different areas of the theater.
• Ability to work efficiently in a fast-paced environment.
• Availability to work evenings, weekends, and holidays, based on theater needs.
• Ability to follow instructions, communicate effectively, and work well with others.
• Ability to perform the essential functions of the position, with or without reasonable accommodation.

Responsibilities

• Guest Service & Ticket Sales: Welcome guests, sell tickets, answer questions about movies and showtimes, assist guests with their theater experience, help navigate the theater, respond to guest questions professionally, involve a manager when needed, assist with special events and promotions.
• Concessions & Food Service: Prepare and serve popcorn, beverages, candy, and other items; operate POS systems; handle cash and digital payments; keep counters clean and stocked; notify management when supplies run low; follow food safety procedures.
• Theater Cleanliness & Maintenance: Clean and reset auditoriums; maintain lobbies, restrooms, hallways, concession areas; complete routine cleaning; remove trash and restock supplies; report issues promptly.
• Teamwork & Daily Operations: Work with Cast Members and management to keep operations running smoothly; follow opening/closing procedures; attend trainings; communicate guest concerns and supply needs; follow policies and safety standards; take on other duties as needed to support the team.

Skills

Customer service

Teamwork

Communication

Punctuality

Flexible schedule

Job description

GQT Movies in Oxford, MI is hiring a Part-Time Cast Member to help create great guest experiences. You’ll welcome guests, sell tickets, serve concessions, and keep the theater clean and inviting.

No previous theater experience is required—the team provides training and a friendly, supportive environment. This role offers flexible part-time scheduling, employee discounts, and opportunities for advancement as you gain hands-on hospitality and entertainment experience.