Guest Service Cashier – Drive-Thru & Catering

Portillo's; The Colony (TX); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Flexible schedules

Free shift meals

Career advancement opportunities

Educational benefits

Employee discounts

Job summary

Portillo’s in The Colony, TX is hiring a cashier to greet guests, describe menu items, and take orders with a friendly attitude. You will handle payments, assist in drive-thru, and support catering and take-out orders by phone or in person. A positive, fast-paced approach helps keep lines moving and guests happy.

Rewards include flexible scheduling, opportunities for advancement, and employee benefits. This role emphasizes teamwork, accuracy, and enthusiastic service in a family-friendly

Qualifications

• Greet guests with a friendly smile and provide excellent customer service.
• Describe menu items and answer questions from guests.
• Take orders and payments quickly behind the counter or in the drive-thru.
• Able to work with urgency to keep long lines moving smoothly.
• Assist with catering and take-out orders over the phone and in-person.

Responsibilities

• Greet guests and deliver friendly, accurate service.
• Describe menu items, answer questions, and upsell where appropriate.
• Process orders and payments in-person or at drive-thru.
• Maintain speed and accuracy during peak hours.
• Work as a team to assist guests and fellow team members.
• Handle catering/take-out orders and verify accuracy of online orders.

Skills

Customer service

Cash handling

Order taking

POS system

Team player

Job description

Portillo’s in The Colony, TX is hiring a cashier to greet guests, describe menu items, and take orders with a friendly attitude. You will handle payments, assist in drive-thru, and support catering and take-out orders by phone or in person. A positive, fast-paced approach helps keep lines moving and guests happy.

Rewards include flexible scheduling, opportunities for advancement, and employee benefits. This role emphasizes teamwork, accuracy, and enthusiastic service in a family-friendly