Guest Service Attendant- Boulder and Galleria

WOW Carwash, LLC.; Henderson (NV); Presencial; USD 17.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

Dental insurance

Flexible schedule

Health insurance

Paid time off

Referral program

Vision insurance

Descripción de la vacante

WOW Carwash, LLC. is hiring a friendly Guest Service Attendant to join our Henderson, NV location. You will greet guests, explain car wash options, and ensure a high level of service and satisfaction while upholding safety and cleanliness standards.

Ideal candidates are 18+, reliable, and able to work well in a team with basic computer skills and flexible scheduling. We offer a flexible schedule and opportunities through the WOW Carwash program.

Formación

• Excellent customer service and friendly demeanor.
• Punctual and dependable with attention to detail.
• Able to follow directions and work in a team.
• Strong communication and basic computer skills.

Responsabilidades

• Greet guests and educate on services and options.
• Assist guests with wash selections and upsell where appropriate.
• Maintain clean station and equipment; follow safety procedures.
• Complete opening/closing procedures and daily tasks.
• Work as part of a team to meet sales and guest satisfaction goals.

Conocimientos

Customer service

Punctuality

Team player

Basic computer skills

Herramientas

POS systems

Descripción del empleo

WOW Carwash is looking for friendly, energetic, and self-motivated individuals to join our growing Team.As part of the WOW Carwash Team, you will participate in our 360-degree environmental commitment, help us promote and partner with local organizations and worthy causes, and learn about the most advanced carwash technology available today. Join our Team today and help us continue to be the smartest choice for a carwash.As part of our team, your Guest Service Attendant duties will include: (Duties and Responsibilities)WOW Carwash is looking for friendly, energetic, and self-motivated individuals to join our growing Team.As part of the WOW Carwash Team, you will participate in our 360-degree environmental commitment, help us promote and partner with local organizations and worthy causes, and learn about the most advanced carwash technology available today. Join our Team today and help us continue to be the smartest choice for a carwash.As part of our team, your Guest Service Attendant duties will include: (Duties and Responsibilities)Increasing Guest SatisfactionEnsure that each Guest receives a WOW Carwash best in class service experience.Educate each Guest about our services, Guest benefits and operations and answer questions to each Guests satisfaction.Guest questions are answered correctly, quickly, and in a friendly manner.Help to achieve and exceed sales goals (Unlimited Wash Sales, Single Wash Ticket Average, Add on sales, etc.)Reduce Damage ClaimsGuide each vehicle onto the conveyor quickly, safely and maintain minimal space between vehicles.The loading procedure is followed precisely, including smiling at the Guest and ending with two thumbs up.Check every Guest’s vehicle before they enter the car wash to ensure that the vehicle does not have any visible safety issuesComplete WOW Carwash daily cleaning duties as assigned.Ensure that the entire site (Welcome Stations, tunnel, signage, vacuum and lot area, office, restroom, equipment and breakroom) adheres to the WOW Carwash standard.Complete opening and/or closing procedures on shift.Complete WOW carwash daily, weekly, monthly and preventative maintenance duties as assigned.Along with strong Team focus, we encourage participation in problem solving, thinking outside the box, creating innovative ideas to create a healthy and productive environment. #INDWCW1The ideal candidate for the Guest Service Attendant position will possess the following traits: (Qualifications)Must be at least 18Outgoing and friendly in order to provide high level of Guest service.Dependable and punctualExceptional attention to detailBasic computer skillsMust be able to take direction and follow instructions wellJob Types: Full-time, Part-timeBenefits:401(k)Dental insuranceFlexible scheduleHealth insurancePaid time offReferral programVision insuranceWork Location: In person