Guest Service Attendant

Troon; Winter Haven (FL); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Willowbrook Golf Course in Winter Haven, FL is seeking a Guest Services Attendant to deliver outstanding guest experiences at a community-friendly course. The role focuses on friendly, proactive service, assisting guests with bags, clubs, and general needs as they enjoy their rounds.

The position emphasizes hospitality, attentiveness, and the ability to educate players about the game, while supporting course operations and safety practices on site.

Qualifications

• 1 month related experience or training.
• Regular attendance and reliability.

Responsibilities

• Assist with upkeep of Willowbrook Golf Course.
• Provide courteous service to guests, assist with bag handling and club cleaning.
• Assist in educating players regarding the game.
• Direct start of play when necessary.
• Maintain records of golfers renting clubs.
• Assist with food and beverage activities.
• Incorporate safe work practices in job performance.
• Perform other duties as required.

Skills

Customer service

Hospitality

Communication

Education

High School Diploma

Job description

Willowbrook Golf Course
Winter Haven, FL 33881, USA

Description

Willowbrook Golf Course is excited to announce the exceptional career opportunity of Guest Services Attendant. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service for our guests.

Key Responsibilities

• Assists with the overall upkeep of Willowbrook.
• Provides sincere and courteous service to all guests with items such as bag handling and club cleaning.
• Assists in educating players regarding the game.
• Directs start of play when necessary.
• Maintains accurate records of golfers renting clubs.
• Services the customer who is renting golf clubs and cleans rental clubs upon return.
• Assists with food and beverage activities.
• Incorporates safe work practices in job performance.
• Performs other duties as required.

Minimum Qualifications

• One-month related experience or training.

Other Qualifications

• Regular and reliable attendance.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.