Guest Service Attendant

Troon; Naples (FL); On-site; USD 16,000 - 23,000; Part time

Job summary

Audubon Country Club, located in Naples, Florida, seeks a seasonal part-time Guest Services Associate to join Troon’s hospitality team. The role focuses on guest and member assistance, bag handling, club cleaning, and general service to ensure a positive experience.

The position is temporary, with an approximate six-month duration, and requires a proactive, attendance‑driven approach. The compensation is $14.00 per hour, with pay based on experience.

Qualifications

• One-month related experience or training or equivalent combination of education and experience.
• Regular and reliable attendance.

Responsibilities

• Provides sincere and courteous service to all guests with items such as bag handling and club cleaning.
• Assists in educating players regarding the game.
• Directs start of play when necessary.
• Maintains accurate records of golfers renting clubs.
• Services the customer who is renting golf clubs and cleans rental clubs upon return.
• Assists with food and beverage activities.
• Incorporates safe work practices in job performance.
• Performs other duties as required.

Skills

Customer service

English proficiency

Education

High school education not required

Job description

Audubon Country Club in Naples Florida is pleased to announce an excellent career opportunity for a seasonal part-time Guest Services Associate! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.

Compensation:

$14.00 per hour BOE

Position Overview

Creates a positive experience by assisting guests and members with outside services. This is a seasonal position with an expected duration of six months or less.

Key Responsibilities:

• Provides sincere and courteous service to all guests with items such as bag handling and club cleaning.
• Assists in educating players regarding the game.
• Directs start of play when necessary.
• Maintains accurate records of golfers renting clubs.
• Services the customer who is renting golf clubs and cleans rental clubs upon return.
• Assists with food and beverage activities.
• Incorporates safe work practices in job performance.
• Performs other duties as required.

Education/Experience:

• Less than high school education; or up to one-month related experience or training; or equivalent combination of education and experience.

Physical Demands:

• Frequently stands, walks, uses hands, talks or hear.
• Occasionally sits, climbs, balances, stoops, kneels, crawls or crouches.
• Regularly lifts up to 25 pounds and occasionally lifts up to 50 pounds.

Environment/Noise:

• Regularly works in wet or humid condition (non-weather). Occasionally works in areas with moving mechanical parts; may come into contact with fumes or airborne particles, toxic or caustic chemicals.
• Frequently works in outdoor weather conditions.

Job Knowledge, Skill, and Ability Preferences:

• Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).

Minimum Qualifications:

• One-month related experience or training.

Other Qualifications:

• Regular and reliable attendance.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

About Troon:

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.