GUEST SERVICE ASSOCIATE - Store 622 Third Shift (Eligible for 3rd Shift Differential of $1.00/hr)

UDF-MyScoop Branding; Columbus (OH); On-site; USD 17,000 - 21,000; Part time

Job summary

United Dairy Farmers is hiring a Guest Service Associate for Store 622 on third shift, part-time (25 hours or less per week). The role centers on delivering the Hi Five Guest Experience, greeting guests warmly, and ensuring a clean, welcoming store while assisting with shifts requiring 3rd shift differential of $1.00/hr.

Schedule may include third shift work; employees must be at least 16 years old and capable of handling cash, operating the POS terminal, gas console, and adhering to all safety

Qualifications

• Must communicate effectively with customers in English.
• Ability to handle cash transactions accurately.
• Provide friendly, helpful guest service.

Responsibilities

• Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store.
• Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and hand-packed containers.
• Efficiently operate the Point of Sale System and Gas Console; properly authorize and control gas sales, register transactions, handle cash and coupons.
• Stock shelves, displays, milk box and freezers; keep dip cabinet filled and presentable; ensure coffee pots and ice dispensers are full; rotate stock and check dates.
• Maintain security by monitoring customers, manage cash drops, and follow Tobacco/Alcohol and Robbery/Violence Deterrence procedures.
• Ensure store and parking lot are clean and safe; monitor equipment temperatures and maintain equipment.
• Complete time records and the Customer First Document accurately.
• Perform other duties assigned by Management.

Skills

Customer service

English communication

Cash handling

POS familiarity

Tools

POS terminal

Gas Console

Job description

GUEST SERVICE ASSOCIATE - Store 622 Third Shift (Eligible for 3rd Shift Differential of $1.00/hr)

Job Category: Retail

Requisition Number: GUEST003529

• Posted : March 12, 2026
• Part-Time

Locations

Showing 1 location

Columbus, OH 43235, USA

Description

Position Title: Guest Services Associate

Reports to: Store Manager

Schedule: Part Time (25 hours or less per week); may work 3rd shift

Pay Range: $12.50/hr - $14.50/hr (Eligible for 3rd Shift Differential of $1.00/hr)

NOTE: You must be at least 16 years old to work at United Dairy Farmers.

Position Description: The primary responsibility of a Guest Services Associate at United Dairy Farmers is to provide outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled). The Guest Services Associate is responsible for following company policy to ensure the safe and efficient operation of his or her shift as well as carrying out his or her job in an honest and ethical manner, complying with all laws and regulations, and all company policies and requirements.

Essential Functions:

• Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store.
• DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers.
• Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change.
• Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates.
• Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.
• Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures.
• Reporting: Accurate completion of time records and the Customer First Document.
• Other duties as assigned by Management

Minimum Requirements:

• Ability to speak, hear and understand spoken English well enough to communicate effectively with customers.
• Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book.
• Ability to understand operating instructions for store equipment and to operate all store equipment.
• Ability to prepare DipSide items using supplies located in the dip cabinets.
• Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change.
• Ability to recognize numbers, count and do arithmetic well enough to complete required records.
• Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display.
• Ability to clean counters and other surfaces.
• Ability to tolerate exposure to temperatures as low as –30 degrees Fahrenheit for at least 2 minutes.
• Ability to tolerate exposure to temperatures as low as +33 degrees Fahrenheit for at least 10 minutes.
• Ability to raise at least 10 pounds from floor level to a height of 5 feet.
• Ability to place an 8" x 10" x 10" package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor.

Notice:

The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments).

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.