Guest Service Associate (GSA)

Rubios Restaurant Group; Santa Ana (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

A leading restaurant chain in Santa Ana seeks a Guest Service Associate. In this role, you will greet guests, manage food orders, and maintain a clean and welcoming environment. Ideal candidates have restaurant or retail experience, strong communication skills, and flexibility for varied shifts. This position offers an opportunity to work in a dynamic team-focused atmosphere.

Qualifications

• Restaurant or retail experience preferred.
• Must be able to lift up to 30 lbs and stand for extended periods.
• Flexible availability, including nights, weekends, and holidays.
• Flexible availability, including nights, weekends, and holidays.
• Reliable transportation required.

Responsibilities

• Greet guests with a friendly attitude and assist with food orders.
• Maintain cleanliness of the dining area, patio, and restrooms.
• Support new team member training and follow company policies.
• Follow proper food safety, hygiene, and cash handling procedures.
• Assist with restocking and cleaning tasks as needed.
• Support new team member training and follow company policies.

Skills

Strong communication skills

Basic math skills

Customer service experience

Flexible availability

Stamina

Job description

Description

Job Summary: As a Guest Service Associate, you’ll interact with guests and support daily restaurant operations by taking orders, serving food, maintaining cleanliness, and restocking supplies to ensure a welcoming and efficient environment.

Key Responsibilities:

• Greet guests with a friendly attitude and assist with food orders
• Maintain knowledge of the menu and answer guest questions
• Keep the dining area, patio, and restrooms clean and well-stocked
• Follow proper food safety, hygiene, and cash handling procedures
• Assist with restocking and cleaning tasks as needed
• Support new team member training and follow company policies

Qualifications:

• Restaurant or retail experience preferred
• Strong communication and basic math skills
• Must be able to lift up to 30 lbs and stand for extended periods
• Flexible availability, including nights, weekends, and holidays
• Reliable transportation required

Work Environment:

Fast-paced restaurant setting with indoor and outdoor duties. Exposure to kitchen equipment, cleaning supplies, and varying temperatures. Must be able to work closely with a team and handle multiple tasks efficiently.