Guest Service Associate — Flexible Hours

Chick-fil-A; Michigan; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Sick leave

Career advancement

Scholarship

Employee assistance

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with match

Free meals

Closed on Sundays

Job summary

Chick-fil-A Michigan is seeking enthusiastic Customer Service Team Members for both full-time and part-time roles. Team Members provide an exceptional dining experience, greet guests, take orders, and uphold brand standards.

The position offers flexible hours, competitive pay, a positive atmosphere, and opportunities for advancement. Employees are expected to be team-oriented, reliable, and committed to hospitality.

Qualifications

• Ability to handle multiple tasks at once and work in a fast-paced environment.

Responsibilities

• Following Chick-fil-A's operational policies and procedures.
• Greeting and serving guests with enthusiasm, courtesy, and hospitality.
• Taking orders and making accurate changes quickly.
• Demonstrating knowledge of the brand, products, and promotions.
• Ensuring guest complaints are resolved properly and swiftly.
• Ensuring product quality and consistency.
• Assisting leadership in executing opening and/or closing procedures.
• Modeling and supporting clear communications between the front counter and kitchen staff.
• Following sanitation and safety procedures.
• Maintaining consistent attendance and punctuality.

Skills

Customer service

Teamwork

Hospitality

Communication

Multitasking

Flexibility

Job description

Chick-fil-A Michigan is seeking enthusiastic Customer Service Team Members for both full-time and part-time roles. Team Members provide an exceptional dining experience, greet guests, take orders, and uphold brand standards.

The position offers flexible hours, competitive pay, a positive atmosphere, and opportunities for advancement. Employees are expected to be team-oriented, reliable, and committed to hospitality.