Guest Service Associate — Fast, Friendly Dining

Jimmy John's; Cleveland (TN); On-site; USD 1,653,000 - 2,066,000; Part time

Job summary

Jimmy John's is seeking a Crew Member in Cleveland, TN to greet guests, take orders, and ensure fast, accurate service with a focus on guest satisfaction. You will work in a fast-paced environment, collaborating with the team to maintain cleanliness, safety, and efficiency across shifts.

The role emphasizes reliability, quick learning, and a positive attitude, with responsibilities including handling payments and addressing guest inquiries to uphold Jimmy John's standards.

Qualifications

• Must be at least 16 years of age.
• Must have reliable transportation.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and training materials.

Responsibilities

• Greet and positively engage guests in the restaurant.
• Accurately accept the guests' orders and process payments.
• Address and resolve all guest inquiries and concerns in a timely manner.
• Maintain a safe, secure, and comfortable area for guests and team members.

Job description

Jimmy John's is seeking a Crew Member in Cleveland, TN to greet guests, take orders, and ensure fast, accurate service with a focus on guest satisfaction. You will work in a fast-paced environment, collaborating with the team to maintain cleanliness, safety, and efficiency across shifts.

The role emphasizes reliability, quick learning, and a positive attitude, with responsibilities including handling payments and addressing guest inquiries to uphold Jimmy John's standards.