Guest Service Associate/Cashier

Global Partners LP; Norfolk (VA); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Health insurance

401k match

Tuition reimbursement

Professional development

Job summary

Global Partners LP is seeking a Guest Service Associate to deliver top-notch guest experience and support store operations. You will greet guests, assist with purchases, handle cash at the POS, and maintain a clean, in-stock store environment.

You must be flexible to work various shifts, able to lift up to 25 lbs, and comfortable working in different temperatures. The role emphasizes customer service and teamwork within a Fortune 500 company with a long-standing community focus.

Qualifications

• Must be available to work flexible hours including days, nights, weekends, and holidays.
• Ability to perform basic computer functions.
• Must have reliable transportation.
• Ability to work in intermittent temperatures (outdoors, cooler, etc.).
• Able to climb ladders and stairs and lift/carry up to 25 lbs.

Responsibilities

• Greet guests and provide an enjoyable shopping experience.
• Adhere to store safety, security, quality, and operations policies.
• Operate the POS per corporate standards with proper cash handling.
• Complete store housekeeping tasks (cleaning, dusting, sweeping, mopping, trash).
• Replenish products and maintain in-stock conditions.
• Communicate guest requests and vendor concerns to management.
• Check in vendors per guidelines.
• Conduct gas tank inventory and merchandising projects.
• Complete other tasks as assigned by management.

Skills

Customer service

Cash handling

POS system

Flexible hours

Tools

POS software

Job description

Our Guest Service Associate will be responsible for driving top notch guest experience while facilitating the completion of all store-level tasks.

At Global Partners, business starts with people. Since 1933, we’ve believed in taking care of our customers, our guests, our communities, and each other—and that belief continues to guide us.

The Global Spirit is the cornerstone of our commitment to success. As a Fortune 500 company with 90+ years of experience, we’re proud to fuel communities—responsibly and sustainably. We show up every day with grit, passion, and purpose—anticipating needs, building lasting relationships, and creating shared value.

Your Role, Your Impact

• Greet guests and provide an enjoyable shopping experience for everyone.
• Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices.
• Operate the point of sale pursuant to corporate standards; maintain proper cash, lottery, tobacco levels.
• Complete all store housekeeping functions (cleaning, dusting, sweeping, mopping, emptying trash, etc.).
• Replenish products and supplies ensuring in-stock conditions at all times.
• Communicate with store management regarding guest requests and vendor-related concerns.
• Check in external and internal vendors per established guidelines.
• Conducts gas tank inventory and merchandising projects assigned by management.
• Complete other tasks as assigned by management.
• Minors may ONLY use OSHA approved knives.

Qualifications

• Must be available to work flexible hours that may include day, nights, weekends, and or holidays.
• Ability to perform basic computer functions.
• Must have reliable transportation.
• Ability to work in intermittent temperatures, i.e., outside, cooler, etc.,
• Ability to climb ladders & stairs, reach, bend, twist, stoop, kneel, crouch and lift/carry up to 25 lbs.
• Ability to freely access all areas of the store including selling floor, stock area, and register area.
• Perform duties of the job in a timely manner.
• You have the ability to count, read and write accurately to complete required paperwork.
• Support GSA new hire employee's onboarding and training.
• N/A

Pay Range

$13.66 - $16.87

The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors.

Our Commitments to You

Competitive Pay - We offer competitive salaries and opportunities for growth within.

Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support.

The Road Ahead – We offer 401k and a match component. We also provide tuition reimbursement; this benefit is offered after 6 months of service.

Professional Development – We value lifelong learning and have many internal development programs and access to other on-demand learning for continued career growth.

These commitments are offered to employees in permanent roles, as part of our support for long-term growth and success

What to Expect From the Hiring Process

A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match.

Interviews are conducted virtually and in person, depending on the role. We’ll provide more details about next steps if selected to move forward.

We value passion and potential.

Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-747-9675 or 781-7GP-WORK.

Disclaimer. At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know. In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.