Guest Service Associate

Aqua Tots Swim School - Aqua Tots One, Inc; Royal Oak (MI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Flexible schedules

Paid training

Weekly pay

Bonuses

Room to grow

Part-time with extra shifts

Job summary

Aqua Tots Swim School - Aqua Tots One, Inc in Royal Oak, MI is seeking a friendly Guest Service Associate to greet families, manage check-ins, and promote swim programs. You will thrive in a fast-paced team environment and deliver outstanding customer service while helping grow program enrollment.

We offer flexible part-time schedules, paid training, weekly pay, bonuses, and opportunities to advance within a welcoming, kid-focused company.

Qualifications

• Availability to work one weekend shift 8:30am-3pm (Sat or Sun).
• Ability to effectively sell swim program to clients.
• Maintain a clean, organized, and safe work area.
• Strong customer service and relationship-building skills.

Responsibilities

• Greet families and guests, check in members, and assist with program enrollment.
• Promote swim programs and upsell services to clients.
• Maintain a clean and welcoming front desk area and ensure safety protocols.

Skills

Customer service

Sales

Communication

Teamwork

Problem solving

Tools

POS system

Job description

Are you looking for a FUN and AMAZING place to work? Then look no further because Aqua Tots Swim Schools is where you want to be! Aqua Tots is looking for a Guest Service Associate. Must be friendly, able to multitask, work with a team, work in a VERY fast paced environment, and love kids!

Looking to fill position ASAP. Hiring process can take less than 1 week!!

Salary: $15+/per hour

We offer:

• Flexible set schedules with weekend nights off
• Paid training
• Weekly pay
• Bonuses
• Weekend meals
• Room to grow
• Part-time employment with the opportunity for extra shifts

Requirements:

• Availability to work one weekend shift from 8:30am-3pm (Saturday or Sunday)
• Ability to effectively sell our swim program to clients
• Maintain a clean, organized, and safe work area
• Customer service
• Ability to build professional relationships with staff and customers

We seek individuals who:

• Are self-motivated and thrive in achieving daily, weekly, and monthly sales goals.
• Can provide exceptional communication and listening skills.
• Have the ability to generate sales that exceed personal sales goals.
• Can provide compelling presentations of our services that will overcome objections and close additional sales.
• Embody the company's core values in their work approach
• Demonstrate effective phone etiquette

No seasonal hires, please!