Guest Service Associate

Global Montello Group Corp; Blandford (MA); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

401k and match

Health & Wellness benefits

Career development trainings

Job summary

Global Partners LP is hiring a Guest Service Associate to create an outstanding guest experience and support store operations. You will greet guests, operate the POS, manage cash and inventory, and collaborate with management to handle vendor requests.

Candidates should be available for flexible hours, be able to lift up to 25 lbs, and have reliable transportation. This role emphasizes customer service and safe, efficient store procedures.

Qualifications

• Experience in guest service or retail is preferred.
• Ability to operate a POS system and handle cash accurately.
• Proficient with basic computer tasks and online applications.

Responsibilities

• Greet guests and provide an enjoyable shopping experience.
• Adhere to safety, security, quality, and store policies.
• Operate the POS and manage cash, lottery, tobacco levels.
• Complete store housekeeping tasks.
• Replenish products and maintain in-stock conditions.
• Communicate guest requests to management and vendors.
• Check in external and internal vendors per guidelines.

Skills

Guest service

POS knowledge

Basic computer skills

Cash handling

Communication

Mobility/physical fit

Transportation

Tools

POS system

Stock checking

Job description

Job Summary

Our Guest Service Associate will be responsible for driving top notch guest experience while facilitating the completion of all store-level tasks. At Global Partners, business starts with people. Since 1933, we’ve believed in taking care of our customers, our guests, our communities, and each other—and that belief continues to guide us. The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we’re proud to fuel communities—responsibly and sustainably. We show up every day with grit, passion, and purpose—anticipating needs, building lasting relationships, and creating shared value.

Job Description

Greet guests and provide an enjoyable shopping experience for everyone.

Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices.

Operate the point of sale pursuant to corporate standards; maintain proper cash, lottery, tobacco levels.

Complete all store housekeeping functions (cleaning, dusting, sweeping, mopping, emptying trash, etc.).

Replenish products and supplies ensuring in‑stock conditions at all times.

Communicate with store management regarding guest requests and vendor‑related concerns.

Check in external and internal vendors per established guidelines.

Conducts gas tank inventory and merchandising projects assigned by management.

Complete other tasks as assigned by management.

Additional Job Description

• Must be available to work flexible hours that may include day, nights, weekends, and or holidays.


• Ability to perform basic computer functions.


• Must have reliable transportation.


• Ability to work in intermittent temperatures, i.e., outside, cooler, etc.


• Ability to climb ladders & stairs, reach, bend, twist, stoop, kneel, crouch and lift/carry up to 25 lbs.


• Ability to freely access all areas of the store including selling floor, stock area, and register area.


• Perform duties of the job in a timely manner.


• You have the ability to count, read and write accurately to complete required paperwork.


• Support GSA new hire employee's onboarding and training N/A.

Pay Range

$16.05 - $19.26 The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors.

Our Commitments to You

• Coins! We offer competitive salaries and opportunities for growth. We have an amazing Talent Development Team who create trainings for growth and job development.


• Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support.


• The Road Ahead – We offer 401k and a match component!


• Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service.

What to Expect From the Hiring Process

A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match. Interviews are conducted virtually and in person, depending on the role. We’ll provide more details about next steps if selected to move forward.

Global Partners LP is an equal opportunity employer.

We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-747-9675 or 781-7GP-WORK.

Disclaimer

*Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.