Guest Security & Safety Patrol Specialist

Wilderness-Hotel-and-Resort-In; Sevierville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Wilderness-Hotel-and-Resort-In is seeking a Security Officer to ensure compliance with property protection programs for associates and guests. Responsibilities include responding to incidents, patrolling, and coordinating with law enforcement as needed.

The role requires a Level 3 education foundation (high school diploma or GED) and the ability to obtain a TN Security License, a Tennessee Driver’s License with F endorsement, and company insurance coverage.

Qualifications

• Requires good negotiation and listening skills.
• Ability to act independently with little supervision.
• Skilled in problem solving and staff training.
• Efficiently handle multiple duties.
• Requires the ability to operate various office equipment including computer, word processing, spreadsheets, voicemail, copier, fax and calculator.

Responsibilities

• Conducts first response, fire prevention, traffic control, guarding and patrolling property.
• Investigates guest trespassing offenses and documents shift information.
• Gathers and documents evidence related to theft; testsifies in court/depositions when required.
• Addresses and resolves complaints within security/safety scope of responsibility.
• Performs surveillance of guests and employees for theft or suspicious activity.

Skills

Negotiation skills

Independent working

Problem solving

Communication

Attention to detail

Office equipment

Education

High school diploma or GED

Job description

Wilderness-Hotel-and-Resort-In is seeking a Security Officer to ensure compliance with property protection programs for associates and guests. Responsibilities include responding to incidents, patrolling, and coordinating with law enforcement as needed.

The role requires a Level 3 education foundation (high school diploma or GED) and the ability to obtain a TN Security License, a Tennessee Driver’s License with F endorsement, and company insurance coverage.