Guest Safety & Emergency Response Officer

FAIRMONT; Scottsdale (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

Fairmont Scottsdale Princess is seeking a PM Security Officer to safeguard guests, colleagues, and hotel premises. You will join the Emergency Response Team, respond to emergencies, provide First Aid/CPR, and report incidents with professional discretion.

The role requires prior security experience, Windows proficiency, and a professional presentation. You will patrol, control crowds, perform audits, and assist guests while upholding grooming standards and hotel policies.

Qualifications

• Previous experience in a Security role required.
• Certification in CPR First Aid required.
• Must be able to interact professionally with guests and colleagues.
• Strong interpersonal and problem solving abilities.
• Highly responsible & reliable.
• Ability to work well under pressure in a fast paced environment.
• Ability to work cohesively with fellow colleagues as part of a team.
• Adhere to grooming guidelines and present a professional image.

Responsibilities

• Consistently offer professional, friendly and engaging service.
• Ensure the overall safety and security of the hotel guests, colleagues and premises.
• Act as a member of the Emergency Response Team, responding to fire, accidents and medical calls.
• Investigate and report any violations of law or hotel policy.
• Respond to emergencies and provide First Aid and CPR as required.
• Conduct regular floor patrols, cash counts and crowd control.
• Maintain key control records and daily activity reports.
• Assist guests regarding hotel facilities in an informative and helpful way.
• Follow department policies, procedures and service standards.

Skills

Security experience

Emergency response

First Aid CPR

Customer service

Teamwork

Education

Bachelor's degree or related

Tools

Microsoft Windows

Job description

Fairmont Scottsdale Princess is seeking a PM Security Officer to safeguard guests, colleagues, and hotel premises. You will join the Emergency Response Team, respond to emergencies, provide First Aid/CPR, and report incidents with professional discretion.

The role requires prior security experience, Windows proficiency, and a professional presentation. You will patrol, control crowds, perform audits, and assist guests while upholding grooming standards and hotel policies.