Guest Room Quality Inspector

capitalvacations; Sugar Mountain (NC); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Competitive Salary

Paid Time Off and Paid Holidays

Career Growth

Medical/Dental with employer contribi

Voluntary Life Insurance, Disability,

Aflac Insurance

Company-paid life insurance and long 


401 (k) retirement plan

Travel Perks to Resort Locations

Company Perks Program

Job summary

Capital Vacations in Sugar Mountain, NC is seeking a reliable Housekeeper to maintain the cleanliness and orderliness of our resort facilities. You will perform a variety of cleaning tasks and ensure all rooms and common areas are tidy and presentable.

The ideal candidate will have a strong work ethic, excellent organizational skills, and previous hotel-related experience. We offer competitive pay, benefits, and opportunities for career growth in a fast-paced, growth-oriented organization.

Qualifications

• High School Diploma or GED required.
• Previous hotel-related experience preferred.
• Strong attention to detail and high standard of cleanliness.
• Ability to work in a fast-paced environment with accuracy.

Responsibilities

• Enter and prepare room for cleaning.
• Perform tasks including, but not limited to, dusting, vacuuming, mopping, cleaning bathrooms, removing and remaking beds, cleaning closets, etc., while following standard procedures.
• Replenishing guestroom and bath supplies.
• Perform rotation cleaning duties (e.g., steam-clean carpets, spring cleaning, deep cleaning) as required.
• Perform minor maintenance duties such as changing light bulbs, filters, etc.
• Anticipate guests’ needs, respond promptly, and maintain positive guest relations at all times.
• Be familiar with resort services/features and local attractions to assist guests’ inquiries.
• Respond to and resolve guest calls, requests, and complaints.
• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
• Update the status of rooms cleaned on the assignment sheet.
• Return and restock the cart at the end of the shift.
• Work to achieve and exceed guest satisfaction scores.
• Assist team members, being ready to lend a helping hand.
• All other duties as assigned.

Skills

Attention to detail

Fast-paced environment

Customer service mindset

Education

High School Diploma/GED

Job description

Capital Vacations in Sugar Mountain, NC is seeking a reliable Housekeeper to maintain the cleanliness and orderliness of our resort facilities. You will perform a variety of cleaning tasks and ensure all rooms and common areas are tidy and presentable.

The ideal candidate will have a strong work ethic, excellent organizational skills, and previous hotel-related experience. We offer competitive pay, benefits, and opportunities for career growth in a fast-paced, growth-oriented organization.