Guest Room Experience Specialist

Peachtree Group; Lansing (MI); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement match

Paid Holidays

Paid Time Off

Employee Assistance Program

Job summary

A hotel management company in Lansing, MI is seeking a Room Attendant to ensure the cleanliness and organization of guest rooms and common areas. The successful candidate will work closely with both guests and housekeeping staff to provide excellent service. Responsibilities include room cleaning, laundry duties, and maintaining supplies. A comprehensive benefits package is offered, supporting both security and work-life balance.

Qualifications

• Ability to maintain cleanliness and organization in guest rooms.
• Strong communication skills to assist guests and collaborate with staff.
• Willingness to perform various housekeeping tasks as assigned.

Responsibilities

• Clean and arrange guest rooms to hotel standards for guest arrival.
• Maintain common areas of the hotel to ensure cleanliness.
• Perform laundry duties when necessary.

Skills

Teamwork

Customer service

Communication

Job description

Description

The Room Attendant will be responsible for the daily ownership and operational execution of the Housekeeping Department. Room attendants must be comfortable communicating with guests they encounter, as well as the Housekeeping staff to efficiently service guest rooms. Teamwork among all housekeeping staff, as well as the ability to perform the daily tasks required for the position, form the foundation on which each individual is able to develop and succeed within the department.

• Cleaning and servicing assigned rooms or areas according to established standards and procedures including
• Clean and arrange guest rooms to hotel standards for guest arrival
• Clean and maintain common areas of the hotel
• Perform laundry duties as necessary
• Stock and maintain housekeeping supply rooms
• Ensure a high level of customer service is performed at all times
• Assist guests with requests and questions as necessary
• Report any damages or repairs needed to management
• Report all lost and found items to the Housekeeping Manager

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.