Guest Room Care Specialist – Sparkle & Service

Wsmanagementinc; Elk Grove (CA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Hotel Brand Discounts

Job summary

Towne Place Suites seeks a Room Attendant to keep guest rooms clean, safe, and inviting, reflecting WS values of integrity, respect, and kindness. You will support the Three P Philosophy by ensuring rooms are spotless, well-maintained, and efficiently prepared while minimizing waste.

Deliver outrageous hospitality, follow brand standards, and work with front desk and maintenance to address guest requests with urgency and professionalism.

Qualifications

• Detail-oriented and thorough.
• Prioritization and time management skills.
• Ability to work with little supervision while meeting high-performance standards.
• Physical mobility and stamina.
• Ability to follow instructions.
• Professional and polite.
• Ability to lift at least 35lbs.
• Ability to remain discreet and respect guest privacy.

Responsibilities

• Deliver hospitality by greeting guests with urgency and positivity.
• Clean and service guest rooms per brand standards and WS guidelines.
• Follow room assignment procedures and checklists.
• Maintain clean, organized carts and linen closets.
• Report hazards or maintenance issues promptly and protect guest privacy.
• Collaborate with front desk, housekeeping, and maintenance teams.

Skills

Detail-oriented

Time management

Self-motivated

Professional demeanor

Good communication

Guest service mindset

Ability to lift 35 lbs

Job description

Towne Place Suites seeks a Room Attendant to keep guest rooms clean, safe, and inviting, reflecting WS values of integrity, respect, and kindness. You will support the Three P Philosophy by ensuring rooms are spotless, well-maintained, and efficiently prepared while minimizing waste.

Deliver outrageous hospitality, follow brand standards, and work with front desk and maintenance to address guest requests with urgency and professionalism.