Guest Room Care Specialist

Aloft Philadelphia Downtown; Philadelphia (Philadelphia County); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

Paid Time Off

401k Company Match

Daily Pay

Life Insurance

Travel Discounts

Transit and Parking Benefits

Wellness Program

Professional Development

Referral Bonus Program

Job summary

Aloft Philadelphia Downtown is seeking a Room Attendant to clean and maintain guest rooms to the hotel's standards, including changing linens, stocking supplies, and reporting maintenance needs. You will work in a fast-paced hotel environment, ensuring rooms are ready for guest arrival and meet cleanliness expectations.

We value dependability, ability to stand for extended periods, and English communication.

Qualifications

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training.
• Understand and communicate in English.

Responsibilities

• Greet guests with a warm and friendly greeting.
• Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
• Change bed linens and replace towels and other amenities.
• Clean and polish furniture and fixtures; dust furniture, walls or equipment.
• Notify managers concerning the need for repairs in guest rooms.
• Process guest items left in rooms according to lost and found policy.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform house person and lobby attendant duties when short staffed or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Skills

English proficiency

Housekeeping experience

Education

High School diploma

Job description

Aloft Philadelphia Downtown is seeking a Room Attendant to clean and maintain guest rooms to the hotel's standards, including changing linens, stocking supplies, and reporting maintenance needs. You will work in a fast-paced hotel environment, ensuring rooms are ready for guest arrival and meet cleanliness expectations.

We value dependability, ability to stand for extended periods, and English communication.