Guest Room Care Attendant — Flexible Hours

Springhill-Suites-Dayton-Vandalia; Dayton (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Springhill-Suites-Dayton-Vandalia is seeking a Housekeeper to maintain cleanliness of guest rooms and public areas in a welcoming hotel environment. Duties include cleaning bedrooms, bathrooms, hallways, and assisting with special requests.

Responsibilities include reporting maintenance needs, stocking carts, and documenting tasks while ensuring guest privacy and security. Flexible scheduling and a professional appearance are expected.

Qualifications

• Education: High School diploma or equivalent preferred.
• Experience: No prior experience required; hospitality experience is a plus.
• Basic communication skills, both verbal and written.

Responsibilities

• Clean and reset guest bedroom and bathroom areas according to established standard, using provided chemicals and cleaning equipment properly and safely
• Maintain cleanliness of hallways and common areas as assigned.
• Perform other duties as requested, such as cleaning unexpected spills or completing special guest requests.
• Assist other housekeeping associates in maintaining clean and organized work and public areas.
• Participate in the hotel’s carpet care program by spotting carpet during room cleaning.
• Report any maintenance issues or needs to the Supervisor.
• Stock and maintain housekeeping carts and linen storage rooms.
• Complete “room assignment sheet” accurately, documenting completed tasks and any issues encountered.
• Respond promptly to guest complaints or special requests, ensuring guest satisfaction.
• Follow proper procedures for entering guest rooms, ensuring guest privacy and security.
• Greet guests with a smile, make eye contact, and offer friendly assistance when interacting.
• Adhere to all company policies and procedures related to safety and security, including proper handling and storage of keys and lost and found items.
• Be knowledgeable of policies regarding emergency procedures and bloodborne pathogen protocols.
• Communicate effectively with coworkers and other departments, contributing to a supportive work environment.

Skills

Basic communication skills

Hospitality experience

Education

High School diploma or equivalent

Job description

Springhill-Suites-Dayton-Vandalia is seeking a Housekeeper to maintain cleanliness of guest rooms and public areas in a welcoming hotel environment. Duties include cleaning bedrooms, bathrooms, hallways, and assisting with special requests.

Responsibilities include reporting maintenance needs, stocking carts, and documenting tasks while ensuring guest privacy and security. Flexible scheduling and a professional appearance are expected.