Guest Room Attendant - Welcoming Cleanliness & 3 Weeks PTO

Cincinnati; Cincinnati (OH); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

PTO

Discounts at restaurants

401K matching

Paid holidays

Shops/hotels discounts

Job summary

New Waterloo is seeking a detail-oriented room attendant to clean guest rooms according to SOPs, replenish amenities, and maintain high sanitation standards at our Cincinnati property.

The role requires reliable service with a guest-first mindset; previous housekeeping or guest services experience is preferred, and the company offers PTO, discounts, a 401K match, and holiday pay as part of full-time benefits.

Qualifications

• Previous guest service and/or housekeeping experience preferred.
• Ability to interpret standard operating procedures, safety and sanitation instructions.

Responsibilities

• Thoroughly clean guest’s rooms according to Standard Operating Procedures; complete in-room checklists for each assigned room
• Replenish guest room amenities as needed including towels, in-room water, bathroom supplies, etc.
• Sanitize all high-touch items in guest’s rooms daily
• Notify your supervisor of any guest rooms that need to be placed out of order for maintenance concerns
• Report and correct any deficiencies noted in guest rooms to the appropriate individuals
• Assist in the timely completion of all projects including mattress rotation, window washing, deep cleanings, etc.
• Greet all guests in close proximity and make each feel important by providing a genuine welcome
• Possess knowledge of all guest services and amenities
• Maintain a high level of cleanliness, sanitation, and safety in the work area
• Ensure immediate response is given to guest comments and concerns; inform immediate supervisor and apply corrective measures when necessary

Skills

Guest service

Housekeeping

Safety procedures

Job description

New Waterloo is seeking a detail-oriented room attendant to clean guest rooms according to SOPs, replenish amenities, and maintain high sanitation standards at our Cincinnati property.

The role requires reliable service with a guest-first mindset; previous housekeeping or guest services experience is preferred, and the company offers PTO, discounts, a 401K match, and holiday pay as part of full-time benefits.