Guest Room Attendant | The Daytona Autograph

Shaner Group; Daytona Beach (FL); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

Shaner Group in Daytona Beach is seeking a reliable hotel housekeeping professional to clean guest rooms to brand standards and ensure guest satisfaction. You will follow safety rules, report maintenance issues, and handle guest requests promptly.

The role requires clear communication with guests and team members, knowledge of chemical handling, and flexibility to work weekends and holidays as needed.

Formación

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

Responsabilidades

• Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Report maintenance deficiencies and handle guest requests or complaints. Ensure confidentiality and security of all guest rooms.

Conocimientos

Cleaning experience

Guest communication

Safety compliance

Bilingual English/Spanish

Descripción del empleo

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints ensuring guest satisfaction.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, housekeeping room procedures, and security procedures.
• Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
• Returns and restocks cart at end of shift.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Other duties as assigned.

Responsibilities

Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.