Guest Room Attendant: Service & Sanitation Pro

Kohler Hospitality; Kohler (WI); On-site; USD 22,000 - 33,000; Full time

Job summary

Kohler Co. is hiring a Room Attendant at its Kohler, Wisconsin property. The role involves cleaning and servicing guest rooms and baths under supervision, ensuring a positive guest experience and adherence to standards.

You'll maintain knowledge of hotel services, respond to guest requests, and follow operating procedures to achieve guest satisfaction scores. The position is onsite with competitive hourly pay and tips.

Qualifications

• High School Diploma is preferred but not required.
• Prior hotel/lodging experience is preferred but not required (level I).
• Candidate must speak, write, and/or understand English preferred but not required.
• Must be detail oriented.

Responsibilities

• Clean and sanitize guest rooms and baths following standards.
• Deliver and retrieve items on loan to guests (e.g. iron/ironing board).
• Ensure security and privacy of guest rooms.
• Anticipate guests' needs, respond promptly, and resolve complaints to maximize satisfaction.
• Maintain positive guest relations and knowledge of hotel services and local attractions.
• Follow standard operating procedures and update room status after cleaning.

Skills

Guest service

Attention to detail

English proficiency

Education

High school diploma

Job description

Kohler Co. is hiring a Room Attendant at its Kohler, Wisconsin property. The role involves cleaning and servicing guest rooms and baths under supervision, ensuring a positive guest experience and adherence to standards.

You'll maintain knowledge of hotel services, respond to guest requests, and follow operating procedures to achieve guest satisfaction scores. The position is onsite with competitive hourly pay and tips.