Guest Room Attendant: Service-Driven & Detail-Oriented

Highgate; West Des Moines (IA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) Retirement Plan with employer

Job summary

Highgate Hotels is seeking a Room Attendant at Residence Inn West Des Moines to maintain clean guestrooms and provide attentive, courteous service to all guests. You will complete pre-cleaning tasks, stock supplies, and keep hallways and public areas tidy while upholding safety standards.

The role requires physical stamina, the ability to stand for long periods, and weekend availability. A high school diploma or equivalent is preferred, with on-site teamwork and guest satisfaction as core

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be available to work weekends.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep all hallways, public areas and closets clean, neat and vacuumed
• Restock housekeeping cleaning cart for next day's use.
• Replenish chemical bottles.
• Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle items for “Lost and Found” according to the standards.
• Ensure overall guest satisfaction.

Skills

Communication skills

Physical stamina

Weekend availability

Education

High School diploma

Job description

Highgate Hotels is seeking a Room Attendant at Residence Inn West Des Moines to maintain clean guestrooms and provide attentive, courteous service to all guests. You will complete pre-cleaning tasks, stock supplies, and keep hallways and public areas tidy while upholding safety standards.

The role requires physical stamina, the ability to stand for long periods, and weekend availability. A high school diploma or equivalent is preferred, with on-site teamwork and guest satisfaction as core