Guest Room Attendant (Part-Time)

Lakeside Hotel Casino; Osceola (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

Lakeside Hotel Casino in Osceola, IA is seeking a Guest Room Attendant I to clean, sanitize and stock guest rooms during or after a guest stay. You will make beds, wipe surfaces, clean bathrooms, vacuum, restock toiletries and towels, and perform a final room check to ensure standards.

The role requires English communication, basic literacy, and the ability to follow safety rules. Experience in a hotel environment is preferred; you will work with a team and support guest requests, while

Qualifications

• Prior hotel experience preferred.
• Must be able to effectively communicate in English.
• Basic math skills for room preparation and inventory.

Responsibilities

• Clean assigned rooms daily, including beds, bathrooms, and floors.
• Restock toiletries, towels, and amenities.
• Vacuum rooms and wipe surfaces to sanitize.
• Notify maintenance of any issues and secure room privacy.
• Conduct a final inspection to ensure room meets hotel standards.

Skills

English communication

Math basics

Education

Prior hotel experience preferred.

Job description

SUMMARY

The Guest Room Attendant I is responsible for cleaning, sanitizing and stocking hotel guest rooms during or following a guest’s stay.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Receive a list of assigned rooms from the Supervisor and prioritizes rooms requesting early cleaning.
• Checks the inventory of the cleaning cart and adds any necessary supplies.
• Clean assigned rooms that day, including making bed(s), wiping down furniture, cleaning the restroom, vacuuming the floor, stocking the toiletries, and removing trash.
• Wipes mirrors and all vanity fixtures down in the bathroom.
• Check heating and air conditioner thermostat.
• Makes sure the alarm clock is not on.
• Check under bed, drawers, and closet for left behind articles and/or trash.
• Changes sheets and bedding as needed.
• Cleans and sanitizes toilet – and around bathroom/behind toilet – sanitizes showers and/or tubs – removes all mildew and soap scum.
• Cleans shower, sink, and fixtures.
• Removes all hair from the bathroom floor and cleans the bathroom floor with the cleaning agent.
• Restock all terry, soaps, glasses, and other room amenities.
• Ensures room meets hotel standards with a final walk around.
• Notifies maintenance department of needed maintenance or repairs.
• Takes found items to designated lost and found areas if a guest has checked out.
• Taking dirty laundry to the laundry room.
• Keeping housekeeping cart stocked and organized.
• Communicating with the Supervisor when guests' needs arise.
• Accommodating guest requests as needed.
• Cleaning lobby and common areas.
• Deliver and retrieve items on loan to guests, e.g., iron and ironing boards.
• Ensure security of guest rooms and privacy of guests.
• Understanding proper chemical use and sanitization procedures.
• Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES -

None

QUALIFICATIONS -

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations.

EDUCATION and/or EXPERIENCE

- Prior hotel experience preferred. Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs.

LANGUAGE SKILLS

- Must be able to effectively communicate in English. Must be able to communicate with managers, other employees and customers.

MATHEMATICAL SKILLS

- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals preferred.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.