Guest Room Attendant - Impeccable Cleanliness & Service

Estancia Del Norte; San Antonio (TX); On-site; USD 15,000 - 21,000; Full time

Job summary

Estancia Del Norte in San Antonio, TX seeks a dedicated Housekeeper/Room Attendant to maintain guest rooms and public areas to the hotel’s standards.

The role requires attention to detail, physical stamina to lift up to 25 pounds, and a focus on guest satisfaction through timely cleaning and replenishment of amenities. Prior housekeeping experience is preferred, and this is an on-site, full-time position.

Qualifications

• Less than a high school diploma; previous housekeeping experience preferred in a similar environment.
• Experience in cleaning in a hotel or similar environment is beneficial.
• Ability to stand, walk, and lift up to 25 pounds regularly.

Responsibilities

• Clean and service guest rooms, including making beds, dusting, vacuuming, and replenishing amenities.
• Sanitize bathrooms and restock towels, toiletries, and other supplies.
• Report any maintenance issues or room damage to the appropriate department.
• Ensure all assigned rooms meet the hotel’s cleanliness and presentation standards.
• Respond promptly to guest requests and provide excellent customer service.
• Maintain housekeeping carts and storage areas in a clean and organized manner.
• Always follow safety and sanitation policies and procedures.
• Use only approved cleaning chemicals for designated surfaces.
• Update status of rooms as necessary.
• Log and securely store any lost and found items according to brand and company requirements.

Skills

Attention to detail

Customer service

Time management

Cleanliness

Education

Less than a high school diploma; prior housekeeping experience preferred

Job description

Estancia Del Norte in San Antonio, TX seeks a dedicated Housekeeper/Room Attendant to maintain guest rooms and public areas to the hotel’s standards.

The role requires attention to detail, physical stamina to lift up to 25 pounds, and a focus on guest satisfaction through timely cleaning and replenishment of amenities. Prior housekeeping experience is preferred, and this is an on-site, full-time position.