Guest Room Attendant - Growth & Benefits Focus

CMC Hotels; Raleigh (NC); Hybrid; USD 26,000 - 38,000; Full time

Benefits offered by this job

Paid Vacation

Holiday Pay

401K program

BCBS Health Insurance

Dental and Vision Coverage

Life Insurance

Short-Term Disability

Job summary

CMC Hotels in Raleigh, NC is seeking Housekeepers/Guest Room Attendants for Fairfield Inn by Marriott - RDU/Brier Creek area. You will perform housekeeping duties to ensure guest rooms are clean and ready for guests, while delivering exceptional service and maintaining safety standards.

We offer a range of benefits including paid vacation, holiday pay, access to a fully vested 401K, BCBS Health Insurance, dental and vision coverage, life insurance and short-term disability.

Qualifications

• Housekeeping duties include responding to calls, reporting maintenance issues and safety hazards.
• Greet guests and respond to queries to ensure guest satisfaction.
• Ability to lift up to 50 lbs and handle linens safely.

Responsibilities

• Respond to calls for housekeeping problems and report safety hazards.
• Respond to guest queries and requests.
• Follow 15/5 rule, greet guest within 5 feet, to ensure guest satisfaction.
• Wear approved uniform at all times including nametag.
• Maintain inventory levels for linens and supplies.
• Operate washing and drying equipment and manage laundry tasks.

Job description

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Housekeepers/Guest Room Attendants-Fairfield Inn by Marriott-RDU/Brier Creek

Are you looking for a Company you can "GROW" with, look no farther, CMC Hotels can provide this opportunity to you. We believe in Growing People. Our people are the Heart of our organization. The growth and success of our portfolio will be possible by the contribution of our associates who will be recognized, grow and succeed with us.

We offer an array of benefits for all employees, based on eligibility, to include:

• Paid Vacation
• Holiday Pay
• Access to a fully vested 401K program
• BCBS Health Insurance
• Dental and Vision Coverage
• Life Insurance
• Short-Term Disability

Housekeeping duties and requirements include:

• Respond to calls for housekeeping problems and report any maintenance issues or safety hazards.
• Respond to guest queries and requests.
• Follow 15/5 rule, make eye contact and smile at 15 feet, greet guest within 5 feet, to ensure complete guest satisfaction.
• Must wear approved uniform at all times while working, including nametag.
• Ensure complete guest satisfaction.
• Responsible for receiving and issuing clean linens. Fill written orders as requested by various departments. Requires extending arms overhead, bending, grasping and lifting bulky linens weighing up to 50 lbs. from shelves to carts.
• Responsible for communicating with housekeepers in a courteous manner to ensure smooth process.
• Responsible for making sure dryers are properly cleaned from debris and dust, to maintain safety.
• Responsible for maintaining appropriate inventory levels to ensure continuous supply. Control room and table linens and organize by size, color and department.
• Responsible for discarding torn, worn and faded linens following established procedures.
• Responsible for operating washing and drying equipment, load and unload laundry from machines
• Use proper chemical handling procedures, referencing the MSDS book if necessary.
• Measure and administer cleaning agents to laundry according to product specifications.
• Responsible for monitoring feeder information on washers, make sure all drums are full, and report any irregularities to immediate supervisor.
• Responsible for cleaning up machines and surrounding areas.
• Execute any other tasks or duties deemed necessary by hotel management for the successful operation of the property.