Guest Room Attendant | Flexible Hours & Perks

Summit Hospitality Group; Durham (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Personal time/ Vacation time for Full‑

Insurance benefits: Medical, Dental, V

Hotel Discounts

Quarterly Bonuses

Job summary

Summit Hospitality Group seeks a Housekeeper to maintain cleanliness in guest rooms and public areas, adhering to brand standards to ensure a spotless environment. You will be friendly, efficient, and dedicated to making guests feel welcome and comfortable.

The role involves responding to guest requests, servicing rooms, handling linens, and upholding safety and cleanliness protocols while coordinating with the housekeeping team.

Qualifications

• 1–2 years of experience with name brand hotel housekeeping preferred.
• Can-do attitude and willingness to jump in and do the assigned work in a cheerful and respectful manner.
• Service oriented style with professional presentation.
• High energy and attention to detail.
• Willingness to respond quickly to guest requests.
• Teamwork and partnership attitude towards fellow associates and management.
• Potential interest in being an Executive Housekeeper/Housekeeping Manager.

Responsibilities

• Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area.
• Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms.
• Strip dirty linens off beds.
• Replace dirty linens and terry with clean items.
• Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances.
• Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and perform floor care duties (e.g., in guest rooms and hallway).
• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.
• Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards.

Skills

Hotel housekeeping

Teamwork

Attention to detail

Customer service

Willingness to learn

Job description

Summit Hospitality Group seeks a Housekeeper to maintain cleanliness in guest rooms and public areas, adhering to brand standards to ensure a spotless environment. You will be friendly, efficient, and dedicated to making guests feel welcome and comfortable.

The role involves responding to guest requests, servicing rooms, handling linens, and upholding safety and cleanliness protocols while coordinating with the housekeeping team.