Guest Room Attendant — Elevate Guest Comfort

Janko Hospitality; Oak Brook (IL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive compensation package

Full benefits + 401K

Growth-focused

Hotel discounts

Job summary

Janko Hospitality's Hyatt House Oak Brook location seeks a Guest Room Attendant to clean and maintain guest rooms and public areas to the hotel’s high standards. You will bed, dust, vacuum, replenish amenities, and promptly report maintenance issues to supervisors.

Deliver courteous, efficient service that enhances guest satisfaction and the property’s reputation for excellence. You should have a high school diploma or GED and prior customer service or hotel experience.

Qualifications

• Education: High School Diploma, GED, or equivalent years of relevant work experience required.
• Experience: Previous customer service or hotel experience is required. Experience in housekeeping is helpful.
• Skills: Friendly demeanor, strong communication, and organization are essential.

Responsibilities

• Work seven days a week, including weekends, holidays, and rotating shifts as needed.
• Assist room attendants on guest floors by delivering and collecting supplies, amenities, and linen.
• Sanitize and clean restrooms, dust surfaces, and vacuum; restock supplies to rooms and linen closets.
• Report maintenance issues promptly and follow safety protocols.
• Provide friendly, professional guest interaction and maintain high cleanliness standards.
• Ensure doors are secured and comply with safety and security policies.

Skills

Friendly demeanor

Excellent communication

Customer service

Organization skills

Education

High School Diploma / GED

Job description

Janko Hospitality's Hyatt House Oak Brook location seeks a Guest Room Attendant to clean and maintain guest rooms and public areas to the hotel’s high standards. You will bed, dust, vacuum, replenish amenities, and promptly report maintenance issues to supervisors.

Deliver courteous, efficient service that enhances guest satisfaction and the property’s reputation for excellence. You should have a high school diploma or GED and prior customer service or hotel experience.