Guest Room Attendant - Detail-Driven Guest Care

StepStone-Hospitality-Inc; Orlando (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Residence Inn near Universal is seeking a dynamic Housekeeper/Room Attendant in Orlando. The role requires strong organizational and communication skills, ability to multitask, and a willingness to follow hotel policies. Prior housekeeping experience is preferred but not required.

Responsibilities include cleaning rooms daily, reporting missing items, maintaining equipment, and ensuring guest safety. Must lift and pull 20 pounds and communicate effectively in English with guests and staff.

Qualifications

• Must have English language proficiency to communicate with guests and staff.
• Ability to accurately report information.
• Must follow all safety training and lifting techniques.
• Ability to scrupulously follow StepStone and hotel policies and procedures.
• Attend required meetings.
• Minimum lifting of 20 pounds.
• Pushing, bending, stooping, upward reaching, manual dexterity.
• Hearing, writing, and reading.
• Minimum pulling of 20 pounds.

Responsibilities

• Report to Housekeeping Office at the beginning of shift, pick up and sign out key, and return key when reporting to office at end of shift.
• Clean and maintain all assigned rooms and suites daily, including bed stripping, bathroom cleaning, vacuuming, dusting, checking of room lights, television, spot cleaning, and stocking all room supplies.
• Report any items missing from rooms and suites.
• Report all items in need of repair to supervisor and maintain equipment used in work.
• Protect guest safety and well-being; be courteous to all guests and co-workers. Keep all doors closed when cleaning for safety and security purposes.
• All lost and found are to be taken to the housekeeping office as soon as they are found.

Skills

English proficiency

Reporting ability

Safety training

Policy compliance

Physical strength

Attention to detail

Job description

Residence Inn near Universal is seeking a dynamic Housekeeper/Room Attendant in Orlando. The role requires strong organizational and communication skills, ability to multitask, and a willingness to follow hotel policies. Prior housekeeping experience is preferred but not required.

Responsibilities include cleaning rooms daily, reporting missing items, maintaining equipment, and ensuring guest safety. Must lift and pull 20 pounds and communicate effectively in English with guests and staff.