Guest Room Attendant - Benefits & Growth

Hyatt Hotels Corporation; Incline Village (NV); Sur place; USD 22 000 - 30 000; Plein temps

Avantages offerts par ce poste

Competitive compensation

Health, dental, and vision insurance

Paid time off, including vacation, S/T

401(k) with company match

Complimentary colleague meals

Global Hyatt colleague room discounts

Career development and training

Education & wellness reimbursement

Access to on-site amenities

Résumé du poste

Hyatt Regency Lake Tahoe Resort, Spa and Casino is seeking a reliable Room Attendant to uphold the highest standards of cleanliness and guest comfort in all guest rooms and suites. This role supports our reputation for exceptional service and a welcoming environment.

Responsibilities include cleaning rooms, restocking amenities, performing daily service and turndown, reporting maintenance issues, and ensuring safety and confidentiality in a collaborative environment with the housekeeping

Qualifications

• Previous housekeeping or related hospitality experience preferred, but not required.
• Ability to stand, walk, lift, bend, push, and pull for extended periods.
• Capable of lifting up to 50 lbs. with or without reasonable accommodation.
• Strong attention to detail and ability to work efficiently with minimal supervision.
• Reliable, punctual, and committed to high service standards.
• Must be able to work a flexible schedule, including weekends and holidays.
• Must be able to follow verbal and written instructions in English.

Responsabilités

• Clean and service assigned guest rooms, including making beds, replacing linens, cleaning bathrooms, dusting, vacuuming, and replenishing amenities
• Perform Daily Service, including refreshing occupied guest rooms according to Hyatt standards
• Perform Departure Cleaning to ensure vacated rooms are thoroughly cleaned and prepared for arriving guests
• Perform Turndown Service as assigned, following established brand and property standards
• Maintain all areas to Hyatt’s cleanliness and presentation standards
• Restock carts and housekeeping supplies as needed
• Respond to guest requests promptly, courteously, and professionally
• Report maintenance issues, damaged items, or safety concerns
• Follow all safety, sanitation, chemical handling, and equipment procedures
• Ensure lost and found items are properly logged and delivered to the appropriate team
• Support colleagues and maintain a positive, collaborative department culture
• Perform deep-cleaning tasks and additional assignments as directed
• Uphold confidentiality and security of all guest information

Connaissances

Attention to detail

English proficiency

Reliability

Punctuality

Physical stamina

Description du poste

Hyatt Regency Lake Tahoe Resort, Spa and Casino is seeking a reliable Room Attendant to uphold the highest standards of cleanliness and guest comfort in all guest rooms and suites. This role supports our reputation for exceptional service and a welcoming environment.

Responsibilities include cleaning rooms, restocking amenities, performing daily service and turndown, reporting maintenance issues, and ensuring safety and confidentiality in a collaborative environment with the housekeeping