Guest Room Attendant

Prime Group; Marathon (FL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Professional development

Job summary

Prime Group is seeking a Room Attendant to deliver pristine guest rooms at Curio by Hilton in Marathon, FL. The role focuses on cleanliness, guest comfort, and attentive service to uphold the high standards of the Curio brand.

The ideal candidate will have a high school diploma or GED, excellent communication skills, and a strong work ethic. The position offers a competitive salary and comprehensive benefits within a resort setting in the Florida Keys.

Qualifications

• High school diploma or GED or equivalent.
• Excellent interpersonal and communication skills.
• Detail-oriented with a strong work ethic.
• Ability to lift up to 40 pounds.
• Experience in upscale resort hospitality preferred.

Responsibilities

• Maintain clean, neat guest rooms to Brand standards (bathrooms, dusting, vacuuming).
• Replace used linens and replenish amenities as needed.
• Inspect room fixtures and appliances for proper operation.
• Report room status for reselling and write maintenance orders as needed.
• Assist with Lost and Found items and ensure room security.

Skills

Interpersonal skills

Attention to detail

Strong work ethic

Customer service

Education

High school diploma or GED

Tools

Cleaning equipment

Job description

Job Details: Job Location: Marathon, FL 33050, Position Type: Full Time, Detail-oriented, guest-focused, and take pride in a spotless room? Prime Group is looking for a Housekeeping / Room Attendant to deliver pristine, comfortable guest rooms at Curio by Hilton and an exceptional guest experience.

Job Summary

The Room Attendant plays a key role in the overall success of the hotel by meeting or exceeding guest expectations for guest room cleanliness and by assisting in the delivery of guest service. The Room Attendant ensures guest satisfaction at Curio by Hilton through cleanliness and attentiveness to guests' needs.

What You'll Do

Including but not limited to:

• Display hospitality, professionalism, and respect toward guests, vendors, and co-workers at all times
• Comply with PMG Hospitality's Company Standards of Service and Brand Standards, and complete required training
• Maintain a clean, neat appearance, including a complete uniform and name tag at all times
• Arrive in assigned sections prepared to clean, with an organized cart stocked with adequate supplies
• Maintain and clean housekeeping equipment and carts; empty vacuum bags as needed; notify supervisor of supply shortages
• Clean assigned rooms to Company and Brand standards, including bathrooms, dusting all surfaces, and vacuuming carpets daily
• Replace used bed and bath linens with clean linens, and change bedspreads, blankets, mattress pads, and shower curtains as needed
• Check fixtures, television, radio, food preparation equipment, and heating/cooling units for proper operation
• Ensure all amenities and guest supplies are present in each room and replenish as needed
• Set room appliances and settings for guest comfort and hotel efficiency
• Report room status for reselling, perform deep cleaning as assigned, and write maintenance orders as needed
• Turn in articles left in rooms to management for Lost and Found handling
• Report all Do Not Disturb or bolted rooms to the supervisor daily
• Maintain safe working conditions and security, follow all safety and emergency procedures, and keep keys and rooms secure
• Keep your supervisor promptly informed of all problems or unusual matters of significance

What You Bring

• High school diploma, GED, or equivalent combination of education and experience
• Excellent interpersonal and communication skills
• A strong work ethic with a detail-oriented, roll-up-the-sleeves approach
• Ability to deal with guests and associates in a friendly, positive manner, with empathy and proactive problem-solving
• Personal accountability and pride in results
• Ability to stand, walk, and reach with hands and arms for extended periods; occasional sitting, climbing, balancing, stooping, kneeling, or crouching
• Ability to lift up to 40 pounds
• Experience in upscale or full-service resort hospitality, including Hilton, preferred

Why You'll Love It Here

• A resort setting in the Florida Keys
• Training in room standards, safety, and brand standards
• A team that takes pride in every detail
• Competitive salary commensurate with experience
• Comprehensive benefits package including health insurance, retirement plans, and paid time off
• Opportunities for professional development and career advancement within a growing organization

About Prime Group

Prime Group's vertically integrated approach unifies multiple real estate disciplines under a single roof, sharing a multifaceted vision of improved, sustainable real estate development through diverse strengths, strategic affiliates, and talented in-house professionals. Our portfolio includes retail centers, offices, mixed-use developments, hotels, resorts, restaurants, and residential single and multi-family communities, each supported through technology, planning, and experienced personnel. We are a privately owned company with the agility and strength to leverage unique opportunities, and growth is a measure of our success. Since Prime Group began as a residential real estate development company, we have grown to include commercial retail, office, hospitality, and mixed-use specialties, consultation, and management.

Additional Details

Reports To: Executive Housekeeper or Housekeeping Supervisor

Thank you for expressing interest in employment with Prime Group. While only those candidates considered for the position will be contacted, your resume will remain on file for 90 days. Prime Group is an Equal Opportunity Employer.