Guest Room Attendant

Crescent Hotels & Resorts; Denver (CO); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

401(k) with company match

Travel discounts for Crescent-managed）

Job summary

Populus, operated by Crescent Hotels & Resorts, seeks a Guest Room Attendant to join our team in a lifestyle hotel setting. You will be responsible for creating clean, welcoming spaces that contribute to an exceptional guest experience and uphold high standards across rooms, corridors, and public areas.

Role emphasizes attention to detail, independent work ethic, and collaboration with the housekeeping team to maintain safety, privacy, and outstanding service for guests and families.

Qualifications

• Clean and service assigned guest rooms, bathrooms, hallways, and public spaces according to hotel standards.
• Prepare guest rooms by changing linens, making beds, replenishing amenities, and ensuring every detail is guest-ready.

Responsibilities

• Clean and service assigned guest rooms, bathrooms, hallways, and public spaces according to hotel standards.
• Prepare guest rooms by changing linens, making beds, replenishing amenities, and ensuring every detail is guest-ready.
• Maintain exceptional standards of cleanliness, organization, hygiene, and presentation throughout assigned areas.
• Identify and report maintenance concerns, safety issues, and damaged or missing items to ensure a seamless guest experience.
• Respond promptly and professionally to guest requests while maintaining privacy, confidentiality, and respect.
• Follow all safety, sanitation, chemical handling, and security guidelines to protect guests, associates, and the environment.
• Collaborate with fellow team members to ensure operational excellence and consistent service standards throughout the hotel.

Skills

Attention to detail

Customer service

Hospitality mindset

Job description

Every interaction at Populus has the power to leave someone inspired, not just by exceptional hospitality, but by a deeper connection to nature, community, and one another. Whether you're welcoming guests, preparing a meal, caring for our spaces, or supporting the team behind the scenes, your work helps bring our mission to life and makes you an essential part of a new species of hospitality.

At Crescent Hotels & Resorts, we believe exceptional hotels begin with exceptional people.

We are seeking a Guest Room Attendant to join the team at one of the country's most innovative lifestyle hotels.

Populus is more than a place to stay. It is a destination designed to inspire. Every guest room, hallway, and shared space plays an important role in the experience we create. As a Guest Room Attendant, you help ensure every guest arrives to a space that feels welcoming, comfortable, and thoughtfully prepared. Your attention to detail directly contributes to guest satisfaction and reinforces the high standards that define the Populus brand.

How We Lead at Populus

• Rooted in Nature: We draw inspiration from nature's resilience, stewardship, balance, and long-term thinking.
• Generous: We create value by giving back to our guests, associates, community, and environment.
• Curious: We embrace creativity, innovation, continuous learning, and thoughtful collaboration.
• Brave: We lead with integrity, accountability, transparency, and the courage to challenge convention.

We Are Committed to Providing You With

• Competitive wages
• Comprehensive benefits for eligible associates and family members
• 401(k) program with company match for eligible associates
• Flexible scheduling opportunities
• Travel discounts at Crescent-managed properties throughout North America for you and your family
• RTD EcoPass
• Career growth opportunities with a leading hospitality management company
• The opportunity to be part of one of the most innovative and purpose-driven hotels in the United States

Your Impact

As a Guest Room Attendant, you are responsible for creating the clean, comfortable, and inviting spaces that are essential to the guest experience. Your work helps ensure every guest feels cared for from the moment they enter their room.

In this role, you will:

• Clean and service assigned guest rooms, bathrooms, hallways, and public spaces according to hotel standards.
• Prepare guest rooms by changing linens, making beds, replenishing amenities, and ensuring every detail is guest-ready.
• Maintain exceptional standards of cleanliness, organization, hygiene, and presentation throughout assigned areas.
• Identify and report maintenance concerns, safety issues, and damaged or missing items to ensure a seamless guest experience.
• Respond promptly and professionally to guest requests while maintaining privacy, confidentiality, and respect.
• Properly handle lost and found items in accordance with hotel procedures.
• Maintain housekeeping carts, equipment, linens, supplies, and guest amenities needed to support daily operations.
• Support deep-cleaning projects and other housekeeping initiatives as assigned.
• Follow all safety, sanitation, chemical handling, and security guidelines to protect guests, associates, and the environment.
• Collaborate with fellow team members to ensure operational excellence and consistent service standards throughout the hotel.

What Will Make You Successful

• A positive attitude and genuine commitment to hospitality.
• Strong attention to detail and pride in maintaining beautiful, welcoming spaces.
• The ability to work independently while remaining a reliable and collaborative team member.
• Excellent guest service skills and a professional demeanor.
• The ability to manage multiple priorities while maintaining quality and efficiency.
• A commitment to safety, cleanliness, and operational excellence.
• Flexibility to work weekends, holidays, and varying schedules based on business needs.
• Physical ability to stand, walk, bend, lift, push, pull, and perform housekeeping duties throughout a shift.

At Populus, Every Role Is a Stewardship Role. Every room prepared, every detail noticed, and every guest interaction contributes to the experience we create and the reputation we build. Housekeeping is more than cleaning rooms. It is creating spaces where guests can rest, connect, and feel inspired.

Why This Opportunity

This is an opportunity to do more than clean guest rooms.

It is an opportunity to create meaningful first impressions, contribute to a purpose-driven hospitality experience, and become part of a team redefining what a lifestyle hotel can be.

At Populus, exceptional guest experiences begin with exceptional care for our spaces, our guests, our associates, and our community.

If you take pride in your work, enjoy being part of a collaborative team, and believe that the smallest details can make the biggest difference, we invite you to help write the next chapter of Populus.

If you're someone who cares deeply about people, takes pride in doing the right thing, stays curious, and enjoys being part of something bigger than yourself, you'll feel at home at Populus. Together, we'll create meaningful experiences that leave our guests, and our world, a little better than we found them.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.