Guest Room Attendant

Crescent Hotels & Resorts; Baltimore (MD); Sur place; USD 17 000 - 22 000; Plein temps

Avantages offerts par ce poste

Competitive wages

Hotel room discounts

401K matching

Résumé du poste

Crescent Hotels & Resorts is seeking our next Guest Room Attendant at the Baltimore property. You will be responsible for cleaning guest rooms and responding to guest requests to deliver outstanding service and a memorable guest experience.

You should have previous housekeeping experience, a keen eye for detail, and be comfortable with physical work. Flexible scheduling, including days and weekends, and benefits such as competitive wages and hotel room discounts are offered.

Qualifications

• Experience in a similar position is a plus.
• Keen eye for detail and pride in a clean, well-maintained room.
• Ability to handle physical work and flexible scheduling including weekends.

Responsabilités

• Clean guest rooms to brand standards and deliver outstanding guest service.
• Respond to guest requests and ensure a memorable stay.
• Maintain supplies and organize housekeeping areas to support operations.

Connaissances

Customer service

Attention to detail

Time management

Physical stamina

Description du poste

At Kimpton Hotel Monaco Baltimore Inner Harbor, we put our guests on the fast track to luxury, comfort, and urban adventure. Our newly renovated, grand 202-room boutique hotel and The Morely resides in the historic B&O Railroad Headquarters, offering a tranquil setting near the beautiful Inner Harbor waterfront. At one time, our ornate, 1906 Beaux-Arts building buzzed with the comings and goings of the Gilded Age's power players. Today, we keep business and leisure travelers connected to the exciting offerings of Charm City with our central downtown location near the Baltimore Convention Center, National Aquarium, Oriole Park at Camden Yards, and Johns Hopkins University.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are looking for our next great team members to join us on our Housekeeping Team. We are seeking experienced and customer service-oriented individuals to fill the position of Guest Room Attendant. For some, traveling and being away is fun; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. As a Room Attendant, your contribution helps ensure guests have an enjoyable and comfortable stay. We are committed to providing you with:

• Highly competitive wages.
• An exceptional benefit plan for eligible associates & your family members.
• 401K matching program for eligible associates.
• Flexible scheduling to allow you to focus on what is important to you.
• Hotel Room Discounts at IHG Brand properties Worldwide and with our Crescent managed properties in North America for you & your family members.

Here is what you will be doing each day:

As our Guest Room Attendant, you will be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the assigned tasks to the highest quality and brand standards to make our guests' experience a memorable one.

Does it sound like you?

You have previous experience in a similar position in a hotel is a plus. You have a keen eye for detail, and respect the importance that impeccably clean guest room and supplies have in a hotel. You don't shy away from physical work. The pride you have in your organizational and time management skills will be a great benefit in this role. You are looking for some flexibility in a job, so working a variety of different day and weekends works for your personal life.

Our differences are what make us great:

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.