Guest Relations Specialist – Front Desk & Family Liaison

Anew Care; Brownsburg (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) plan

Paid time off

PayActiv access

Tuition reimbursement

Referral bonus

Wellness program

Employee assistance

Job summary

Brownsburg Meadows Assisted Living is seeking a Guest Relations Specialist/Receptionist to welcome residents and visitors and manage calls at the front desk. You will support communication between residents, families and staff with a friendly, professional demeanor.

In this role you will greet guests, answer phones, direct inquiries, and contribute to a compassionate, patient-centered environment. Benefits include competitive wages, PTO, insurance options and employee perks.

Qualifications

• High school diploma or GED; or 1–3 months related experience.
• Greets and assists visitors and residents.
• Operates the telephone system and directs callers.

Responsibilities

• Greet and assist all visitors and residents.
• Operate telephone system and direct callers.
• Foster communication and ensure ongoing customer satisfaction.
• Support residents and families and collaborate with staff.

Skills

Guest relations

Reception duties

Phone etiquette

Customer service

Education

High school diploma

Job description

Brownsburg Meadows Assisted Living is seeking a Guest Relations Specialist/Receptionist to welcome residents and visitors and manage calls at the front desk. You will support communication between residents, families and staff with a friendly, professional demeanor.

In this role you will greet guests, answer phones, direct inquiries, and contribute to a compassionate, patient-centered environment. Benefits include competitive wages, PTO, insurance options and employee perks.